Ecommerce Sales Representative at Joylap managing sales through eBay and Amazon. Focused on listing maintenance, reconciliation, and customer service in a startup environment.
About the role
- Salesforce Intern assisting with emergency management systems for the Florida Division of Emergency Management. Gaining hands-on experience and exposure to public sector technology in a hybrid setting.
Responsibilities
- Support the Florida Division of Emergency Management (FDEM) project by assisting with day-to-day Salesforce administration and system enhancement efforts.
- Build and maintain reports and dashboards, performing data entry and data validation.
- Support permission set and profile cleanup to improve system organization and security.
- Assist with basic field creation and updates, troubleshoot introductory automation issues, and help resolve Salesforce support cases.
- Provide additional system support during Emergency Operations Center (EOC) activations to ensure accuracy, continuity, and readiness of mission-critical workflows.
Requirements
- Currently enrolled in a bachelor degree program (or recently graduated within the past year) from a Software Engineering, Computer Science, Information Technology, or related field program at an accredited university, college, or other educational facility in the Tallahassee FL area.
- 6-24+ months customer service experience.
- Proficient in Microsoft Office 365, particularly Excel.
- Current GPA of 3.0 or higher (preferred).
- 1+ years of Salesforce administrative/configuration experience (preferred).
- Salesforce Platform App Builder Certification, Salesforce Associate Certification, and/or Salesforce Administrator Certification (preferred).
Benefits
- This temporary position is not benefits eligible except where required by law.
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