Digital Sales Manager driving customers to online sales channels at a family-owned company. Focused on improving customer self-service and managing web shop processes.
Responsibilities
Actively bring customers into the digital sales channel
Guide customers through the webshop process
Professional communication via email, Microsoft Teams, and telephone
Create and send digital quotes with a focus on securing online sales
Ensure smooth order processing and generation of quotes
Analyze customer and market feedback
Assess potential of new customers and forward to the appropriate team
Requirements
Completed commercial apprenticeship or vocational training (e.g., in eCommerce)
Several years of professional experience in digital sales or eCommerce
Efficient and transparent working in hybrid teams
Strong communication skills
Service-oriented, friendly, and solution-focused
Strong digital affinity
Benefits
Above-standard pay plus vacation and Christmas bonuses
Employer savings plan contributions and company pension scheme
Individual development opportunities
LM training center
Bike leasing in cooperation with “Lease a Bike” and “JobRad”
Monthly cash loaded onto a Spendit Card
High flexibility through flexitime and mobile work (up to 50% remote)
Job title
Digital Sales Manager – Part-time, minimum 32 hours/week
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