Customer Service Agent at V - HEAL GmbH providing support in the banking sector. Engaging with customers via multiple channels and contributing to solutions.
About the role
- Family Service Specialist supporting family reunification and children's welfare in Nebraska. Facilitate family visitations, document progress, and assist families in achieving DHHS goals.
Responsibilities
- Support Family Goals: Work closely with families and the Department of Health and Human Services to help them reach goals set by their caseworker.
- Visit Facilitation & Transport: Facilitate visitations between children and their families, providing safe and reliable transportation to and from visits.
- Documentation: Maintain accurate and unbiased reports of each visit.
- Resource Assistance: Help families find and apply for resources that support their path to reunification and well-being.
Requirements
- Reliable Transportation to safely transport children and meet families.
- Valid insurance and driver's license required.
- Clear Communication and strong documentation skills.
- Positive Rapport with families to build trust and provide meaningful support.
- Preferred Bachelor’s degree in a Human Services field, But NOT Required !(Social Work, Psychology, Human Services, Counseling, etc).
- Prior experience working with kids, crisis intervention and conflict resolution, and knowledge of child development and the child welfare system.
- Candidates must be at least 21 years old.
- Clear criminal history and a driving record with no more than three points assessed.
- Strong written communication skills for accurate and unbiased documentation, as well as excellent verbal communication skills via phone and email.
Benefits
- Health Insurance (70% premium covered by employer + 50% premium for their families)
- Dental insurance
- Vision Insurance
- Paid time off - 15 days per year.
- Holiday Pay (8 holidays/yr)
- 401K + Matching
- 100% paid familial leave after one year of employment- 6 weeks paid
- Employee Assistance Program- 6 free therapy, limited legal services, health & wellness webinars
- Professional Development Assistance Program
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Customer Support Agent providing first - line support for the German Market. Working in a hybrid model from Barcelona with responsibilities in customer service and operations support.
Bilingual Customer Service Representative at Ford assisting dealers with parts and service inquiries. Focused on resolving technical issues and providing support to dealership representatives.
Customer Experience Representative supporting customers through order questions and providing personalized service at Lumens. Working with people via phone, chat, and email in an in - office environment.
Customer Service Associate ensuring smooth office operations in San Juan. Responsible for assisting clients and managing calls while performing administrative tasks.
Support representative handling claims, customer inquiries, and documentation in the automotive industry. Ensures resolution and escalates issues as needed in a high - volume environment.
Order Processing Support Specialist processing orders and contracts at Mitel. Collaborating cross - functionally within a global business at Sofia.
Customer Service Representative assisting customers with travel insurance and providing consultative sales in a dynamic environment. Working for Zurich Cover - More, a global leader in travel insurance.
Customer Experience Manager enhancing end - to - end customer journeys at Zurich to improve satisfaction and engagement. Coordinating CX projects and driving insights through data analysis from Köln.
Project and Customer Service Assistant role supporting implementation projects for a cloud - based system at Vivecti Group GmbH in Germany. Collaborating with project management and customer service teams while working in a hybrid model.