analyst

Vonage is a global leader in communications services, offering a robust suite of tools including Communications APIs, Unified Communications, and Contact Centers solutions. The company empowers businesses to reach and engage customers across various channels such as messaging, voice, and video, facilitating superior customer experiences. Vonage integrates advanced technologies like AI and automation to enhance operational efficiency and customer satisfaction, supporting industries ranging from healthcare to retail with tailored communications solutions. As a testament to its capabilities, Vonage is consistently recognized as a leader in Communications Platform as a Service (CPaaS).

We’re making communications more flexible, intelligent, and personal, to help enterprises the world over stay ahead. We provide unified communications, contact centers and programmable communications APIs, built on the world's most flexible cloud communications platform.

Vonage

• Investigate customer invoice disputes through data analysis
• Analyze traffic reports and invoices to identify billing errors and root causes
• Define credit proposals and approval chains, demonstrating business impact
• Investigate goodwill requests by reviewing service tickets and customer platform activity; negotiate settlements
• Proactively help customers resolve invoice queries
• Initiate collaboration across Commercial, Sales, Finance, and Customer Success to resolve billing disputes and develop remediation plans
• Build and maintain relationships with cross-functional teams to enhance collaboration
• Actively manage and prioritize a pipeline of assigned cases and projects

Dispute Analyst

Dispute Analyst investigating invoice disputes, analyzing billing data, proposing credits, and collaborating across Commercial, Sales, Finance at Vonage, cloud communications provider.

Newell Brands is a company committed to attracting, developing, and retaining top talent by offering meaningful career experiences and development opportunities. Recently, they have transitioned to a new Careers Site, enabling job applicants to create accounts to apply for positions. They place a strong emphasis on competitive compensation and creating a rewarding work environment that values employee contributions, thereby aiming to delight consumers and outperform competitors in the market.

Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer’s, Oster, NUK, Spontex and Campingaz. 

We are focused on delighting consumers by lighting up everyday moments.

Newell Brands

• Drive growth in the Home Fragrance category focusing on Yankee Candle, WoodWick, and Chesapeake Bay in UK and Ireland
• Assist in the creation and implementation of Home Fragrance category strategies to drive growth and profitability
• Leverage financial, sales, consumer insights, and market trend data to provide actionable recommendations
• Participate in retailer meetings to build relationships, support category reviews, joint business planning (JBP), and shelf optimization
• Conduct regular competitive analysis and adjust category strategies accordingly
• Work closely with marketing and sales teams to align on category initiatives and support decision-making
• Monitor promotional effectiveness and pricing strategies and recommend adjustments
• Measure category performance using KPIs and identify trends and opportunities
• Prepare and present regular category updates and presentations to internal and external stakeholders
• Support ad-hoc category projects, managing timelines, resources, and deliverables
• Reports to Head of Analytics, Insights & Category Development

Senior Category Analyst

Drive category strategy and analytics for Yankee Candle, WoodWick and Chesapeake Bay in UK/Ireland; collaborate with sales, marketing, and retail partners to grow Home Fragrance.

Gloucestershire County Council is the governing body responsible for providing local services in Gloucestershire, UK. It oversees various essential services including education, health and social care, transport, recycling, planning, and public safety. The council aims to support its community through various initiatives, including emergency services, public consultations, and resources for residents, with a focus on enhancing the quality of life for all citizens.

Gloucestershire County Council provides major services for residents of the county of Gloucestershire, working closely with six district councils, the NHS and police. 

Gloucestershire has a resident population of 600,000 and the county council delivers services including: road maintenance and safety; social care services for children and adults; fire and rescue; library services; trading standards and waste disposal.

Find out about working for us and our current vacancies -  www.gloucestershire.gov.uk/jobs

Gloucestershire County Council

You will play a critical role in defining and enabling business change. Acting as the conduit between IT teams and the business, you will understand the functional business needs and how these relate to the business’ overall objectives.
Create the business readiness plan, taking into consideration IT deployment, data migration, capability deployment (training and engagement activities) and any business activities required to integrate new digital processes into the business as usual environment.
Outline the key business engagement messages that need to be communicated throughout the project.
Monitor and report progress on business readiness targets, business engagement activity, training design and deployment activities.
Work alongside colleagues in IT Service Management, Infrastructure and Security, reporting into the Programme Manager and allocated to the education case management transformation programme.

Business Change Analyst

Business Change Analyst enabling education case management transformation at Gloucestershire County Council. Define business readiness plans, engage stakeholders, and monitor training deployment.

Travelers is a leading insurance company that focuses on providing secure and comprehensive coverage for both individuals and businesses. Their offerings span a wide range of areas including specialty and risk control, technology and analytics, underwriting, and sales. With a strong emphasis on community involvement, diversity, and sustainability, Travelers aims to provide excellent customer service while fostering a culture of continuous learning and professional growth. The company is committed to innovation and helping prepare for the future by planning for the unknown, making it an intellectually stimulating environment. Travelers operates internationally, with a presence in the US, Canada, and Europe, and offers career opportunities ranging from experienced professionals to emerging talents.

Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business. We have been around for more than 165 years and have earned a reputation as one of the best property casualty insurers in the industry because we take care of our customers, agents, brokers, communities and each other. 

Every day, our approximately 30,000 employees and 13,500 independent agents and brokers in the United States, Canada, the United Kingdom and Ireland help provide peace of mind to our customers. 

Our expertise and focus on innovation have made us an industry leader and the only property casualty company in the Dow Jones Industrial Average. Our history of advancements has propelled our company, and our industry, to deliver higher standards – from writing the first auto and space travel policies to founding the Travelers Institute for public policy and launching a hybrid car discount.

By minimizing risk, preventing loss and helping our customers prepare for the unknown, Travelers’ comprehensive products and services enable individuals and businesses to feel confident and secure about the future.

Please see our Social Media Guidelines: www.travelers.com/about-travelers/social-media/guidelines.  

Travelers

Manage routine and complex accounts throughout their complete lifecycle—from initial deal documentation through the entire cash flow process, across Workers' Compensation, Property, Auto, and General Liability lines of business.
Set up and prepare comprehensive billing packets, maintaining assigned accounts, and proactively developing strategies for servicing accounts and collecting receivables.
Review and interpret legal agreements to ensure accurate account setup.
Set up accounts in billing systems, entering all required information, formulas, and calculations for various deductible and self-insured plan types.
Produce installment, paid loss, and valuation billings, along with specialized reports, in accordance with billing schedules.
Extract claim data from loss systems to support billing exhibits.
Reconcile and balance assigned accounts, apply payments, research discrepancies, and process return checks.
Manage collections on assigned accounts, resolving disputes and payment issues by collaborating with business partners.
Coordinate with internal teams to improve cash flow processes.
Achieve and maintain established productivity and quality standards.
Perform other related duties as assigned.

Accounts Receivable Analyst, CSS

Receivable Account Analyst managing billing and collections for Workers' Compensation, Property, Auto, and Liability at Travelers insurance.

Hybrid Analysts Jobs