Quality Analyst supporting the implementation of IT management systems at SONDA. Mapping processes and analyzing performance indicators in a hybrid work environment.
About the role
- Senior Application Analyst at Houston Methodist providing expert support for applications and systems. Responsibilities include training others, managing projects and ensuring efficient operational tools.
Responsibilities
- Acts as liaison between work teams and departments.
- Facilitates team and client meetings and delivers informative, well-organized presentations.
- Serves as role model and mentor to other team members through both formal and informal methods.
- May train newly on boarded or more junior team members.
- Oversees and monitors multiple large-scale projects within multiple functional departments.
- Establishes project plans and objectives to ensure goal attainment within defined parameters.
- Implements and supports large, complex applications with technical experience in systems analysis, design, building, testing, and implementation.
- Proposes solutions to problems and considers timeliness, effectiveness, and practicality in addressing client needs.
Requirements
- Bachelor's degree in Information Technology, Business Administration or related field or experience working as a licensed clinical or certified IT professional
- Five years' experience in IT or clinical or business workflow required
- Certification if appropriate to assigned application. (i.e. Epic) Epic certification must be maintained within 6 months
- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
- Must be fluent in English.
Benefits
- Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
- Seeks out opportunities to remain relevant with regard to current and leading technologies.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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