Senior Application Analyst at Houston Methodist responsible for expert application support and configuration. Involves training customers and junior analysts while managing systems and issues.
Responsibilities
Responsible for expert level support and configuration of assigned applications.
Assisting, training and supporting customers and junior analysts with the operation and administration of systems.
Proactively managing and troubleshooting issues within related IT teams and managing change.
Ensuring quality delivery of application availability.
Requirements
Bachelor's degree in Information Technology, Business Administration or related field or experience working as a licensed clinical or certified IT professional
Five years' experience in IT or clinical or business workflow required
Experience supporting large scale clinical, ancillary or business environments
Certification if appropriate to assigned application (i.e. Epic)
Benefits
Provide personalized care and service by consistently demonstrating our I CARE values: INTEGRITY: We are honest and ethical in all we say and do.
COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
ACCOUNTABILITY: We hold ourselves accountable for all our actions.
RESPECT: We treat every individual as a person of worth, dignity, and value.
EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.
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