Hybrid Worksite Account Manager – Group Voluntary Benefits

Posted last month

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About the role

  • Work directly with our producers and customers to identify growth opportunities
  • Support benefit renewal and premium collection objectives
  • Deliver an exceptional customer experience
  • Increase customer satisfaction, enrollment rates, and adoption for your book of business
  • Maintain and enhance relationships with new and existing clients
  • Coordinate and plan enrollment strategies and timelines with sales, marketing, and implementation teams
  • Provide advanced product consulting support to the field force, brokers, and employers
  • Resolve complex problems and handle key accounts/brokers
  • Assist in or conduct training for new members of the Account Management team
  • Provide ongoing support for billing inquiries

Requirements

  • 5+ years of experience in the Group or Voluntary Benefits industry
  • 3+ years of experience in Account Management or customer support
  • Bachelor's degree or a H.S. Diploma with 8+ years of experience in the Group or Voluntary Benefits industry in lieu of a degree
  • Must be willing to travel 10-15%

Benefits

  • Regular meetings with the Worksite Customer Experience Team
  • Focused one-on-one meetings with your manager
  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
  • Access to learning content on Degreed and other informational platforms
  • Industry leading pay and benefits

Job title

Worksite Account Manager – Group Voluntary Benefits

Job type

Experience level

Mid levelSenior

Salary

$88,300 - $115,900 per year

Degree requirement

Bachelor's Degree

Location requirements

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