Hybrid Wholesale Banking Operations Control Management Director

at Wells Fargo

• Job title: Wholesale Banking Operations Control Management Director
• Job type: Full Time
• Experience level: Lead
• Salary: $185,000 - $300,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Charlotte, United States

About the role

• Control Management Director leading a global control team for risk management in Commercial Banking Operations. Managing compliance requirements and collaborating across various internal teams to optimize controls.

Responsibilities

• Manage a global control team for the support of front-line operational risk and compliance requirements including RCSA, Issues management, Loss Capture, Governance, Audit and escalations.
• Partner with the CB Lending Operations Accountable Executive, RAU owners and BCMs to define controls standards and conduct reviews for process/risk/control opportunities
• Lead RCSA efforts including creation of new RAU as well as on-going optimization efforts.
• Lead Move-the-Line assessment and monitoring efforts, as well as business process-change governance routines.
• Lead targeted risk assessment and control remediation efforts, including collection of business environment data to tell the story of applicable suite of controls.
• Implement strategies to meet organizational measures of performance (ORKRI)
• Support the inventory of business processes, internal testing, audit, regulatory engagements outputs and the integration with RCSA, EBCE, Trigger Events, and other core control functions as applicable
• Assessing control weaknesses and operational risk incidents (OREs) using methods such as root cause analysis
• Review controls for deficiencies and associated remediation (e.g., procedures gaps, rewriting control design and performance rationales to meet standards, rewriting MCR rationales to standards)
• Control Development: Control Documentation, control evaluation, control implementation and monitoring
• Partner with risk and compliance functions to ensure effective controls vs. applicable policy, law, rule, regulation.
• Partner with the business to assess Business Environment and Internal Control factors.
• Partner with the CIB Lending Operations Control team on common efforts across Lending Operations processes and systems.

Requirements

• 8+ years of Risk Management or Business Controls experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of Management or leadership experience
• Demonstrated knowledge of Commercial Banking products, industry, regulation, and Operations
• Experience with RCSA, risk/control identification and assessment, and enterprise risk frameworks
• Exceptional interpersonal and relationship building skills to effectively influence all organizational and leadership levels, where flexibility, collaboration, and adaptability are a must
• Highly organized and proactive with demonstrated ability to assess, exercise independent judgment, apply prudent risk management principles, prioritize work to meet deadlines, and proactively escalate when necessary
• Ability to be flexible and adjust plans quickly to adapt to changing business needs
• Hands on style; proven ability to structure tasks or projects, execute and achieve targeted results and develop and manage associated goals and plans
• Ethical integrity and demonstrated ability to exercise independent judgment and apply prudent risk mitigation principles

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement