Technology Operations Engineer at Travelers ensuring reliability, scalability, and performance of systems. Collaborating with teams to drive continuous improvement in service health and deployment velocity.
About the role
- Retirement Plan Operations Specialist managing client service and administrative support to plan sponsors. Overseeing retirement plan processing, settlements, and record maintenance.
Responsibilities
- Leads day-to-day client service and administrative support to plan sponsors
- Manages and increases the effectiveness and efficiency of support services for retirement plan operations
- Resolves complex account related issues and implements process changes
- Coordinates communication between support and business functions
Requirements
- 3+ years of experience in financial services industry
- Experience in Recordkeeping (Preferably Omni Recordkeeping) systems
- 5+ years of experience in financial services industry preferred
- Experience with distribution and operations
Benefits
- superior retirement program
- highly competitive health, wellness and work life offerings
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