Technology Operations Engineer at Travelers ensuring reliability, scalability, and performance of systems. Collaborating with teams to drive continuous improvement in service health and deployment velocity.
EP
Onsite Associate Self Pay Operations Specialist
Posted 40 minutes ago
About the role
- Self-Pay Operations Specialist responsible for follow-up on patient accounts. Employment with Ensemble Health Partners focusing on revenue cycle management in healthcare.
Responsibilities
- Responsible for duties that are necessary to follow up on patient accounts with a self-pay balance for the assigned client(s)
- Responsible for patient related activities including printing and mailing medical records, itemized bills, and other required documents
- Responsible for reviewing patient accounts, working work queues, work lists, patient portals, responding to emails from patients, payors, attorneys, etc.
- Partnering with other departments to resolve patient complaints or situations that have impacted the patient
Requirements
- High School Diploma, GED, or Equivalent Experience
- Certified Revenue Cycle Representative (CRCR) required within 9 months of hire - Company Paid
- Less than 1 Year Job Experience
- Valid Notary Public Certification
- Microsoft Office experience
- Revenue Cycle knowledge
- Critical thinking
Benefits
- healthcare
- time off
- retirement plans
- well-being programs
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