Technology Operations Engineer at Travelers ensuring reliability, scalability, and performance of systems. Collaborating with teams to drive continuous improvement in service health and deployment velocity.
About the role
- Night Operations Manager in transportation and warehousing overseeing nighttime operations. Responsible for team coordination, safety compliance, and operational excellence during off-peak hours.
Responsibilities
- Supervise and coordinate all night shift operations to ensure timely and accurate processing of transportation and warehousing activities.
- Manage and lead a team of night shift employees, including scheduling, training, and performance evaluations.
- Monitor operational metrics and key performance indicators to identify areas for improvement and implement corrective actions.
- Ensure compliance with safety regulations, company policies, and industry standards during all night operations.
- Collaborate with day shift managers and other departments to ensure seamless handovers and continuity of operations.
- Address and resolve any operational issues, emergencies, or disruptions that occur during the night shift promptly.
- Prepare and submit detailed reports on night operations, including productivity, incidents, and staffing needs.
Requirements
- Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field.
- Minimum of 3 years of experience in operations management within the transportation or warehousing industry.
- Proven experience managing teams and coordinating shift-based operations.
- Strong knowledge of safety regulations and compliance standards relevant to transportation and warehousing.
- Excellent communication and problem-solving skills.
- Certification in logistics or supply chain management (e.g., APICS, CSCMP) preferred.
- Experience with warehouse management systems (WMS) and transportation management systems (TMS) preferred.
- Familiarity with Lean, Six Sigma, or other process improvement methodologies preferred.
- Previous experience working in a 24/7 operational environment preferred.
- Advanced proficiency in data analysis and reporting tools preferred.
Benefits
- Health and wellness programs
- Paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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