GBS Service Delivery Leader at Clorox managing global business service operations and enhancing customer experience. Driving operational excellence and continuous improvement across multiple business units.
Responsibilities
Oversee and manage business service operations on a global scale
Ensure efficient and effective delivery of service across multiple business units and regions
Monitor key performance indicators (KPIs) to track performance and drive operational excellence
Develop and implement a global service delivery strategy to enhance customer experience
Requirements
10+ Years of experience in areas of finance, supply chain, human resources or business operations
Experience in managing a 3rd party is preferred
Consumer Packaged Goods experience is preferred
Solid SAP (SAP S4 Hana) and High Radius experience preferred
A bachelor’s degree in business, finance, engineering or related field
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