Operations Coordinator ensuring operational excellence in water treatment plants on performance and financial metrics. Collaborates with clients to deliver transparent operational results and mitigate business risks.
About the role
- Operations Technician supporting Service Center operations and meeting production and shipping goals at Tosca. Maintaining records and managing shipping processes for efficient workflows.
Responsibilities
- Support the Service Center leadership team to ensure smooth daily operations and help meet production and shipping goals.
- Maintain accurate shift records, including production, shipping, receiving, quality, and food safety documentation.
- Manage shipping processes, including matching PO numbers to orders and working directly with drivers.
- Create and confirm Bills of Lading (BOLs) and ensure proper transportation paperwork is completed and entered into Tosca’s shipping system.
- Coordinate daily pickup and delivery schedules with Customer Service and transportation partners.
- Communicate special load requirements and outbound shipping needs with supervisors.
- Report inventory concerns to Customer Service and Transportation teams.
- Support trailer loading and unloading; operate forklift (certification required).
- Maintain electronic and hard-copy files and create documents using Microsoft Office.
- Coordinate office-related needs, including supplies, keys, parking, and team member resources.
- Assist with general Service Center support, including mail, deliveries, and event coordination.
- Maintain a clean, safe, and organized work environment.
- Support Tosca’s Food Safety Management System and uphold safety standards at all times.
Requirements
- 1–3 years of experience in a plant, warehouse, or office operations environment.
- Working knowledge of shipping and receiving processes.
- Strong attention to detail and follow-through.
- Ability to multitask, prioritize, and meet deadlines in a fast-paced setting.
- Professional communication and interpersonal skills.
- Comfort working with confidential information.
- Proficiency in Microsoft Word and Excel.
- Ability to lift 5–15 lbs.
- Willingness to work occasional overtime based on business needs.
Benefits
- Tosca offers a comprehensive benefits package to our team members.
- Full-time employees (30+ hours per week) have access to multiple healthcare plan options (including medical, dental, and vision coverage).
- 401(k) retirement plan with a company match.
- Paid time off.
- Paid parental leave.
- Company-paid life insurance and short-term disability coverage.
- Long-term disability for eligible roles.
- Tax-advantaged health accounts (HSA with employer contributions and FSA programs).
- Employee Assistance Program.
- Fitness reimbursement program.
- Educational assistance.
- Employee discount programs.
- Optional supplemental insurance (e.g., accident, critical illness, hospital indemnity) and legal/identity theft protection plans.
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