OM
OmneaSolution Architect
Solution Architect responsible for delivering SaaS solutions and managing client relationships for Omnea. Focused on strategic and operational tasks to ensure customer success and product implementation.
About the role
- Assist in the design and implementation of data delivery mechanisms for payroll processes
- Work directly with customers and internal stakeholders as technical expert on inbound and outbound integration and API technology
- Manage end-to-end implementation of client integration options, providing support and advice and ensuring data integrity
- Work on end-to-end delivery of new strategic technology partner integration solutions including analysis, scoping, technical design, testing, roll-out and documentation
- Identify change requests for technical development to improve the integration experience or the service
- Liaise with development team to design and scope enhancements to integration solutions based on Customer and Operations Team feedback
- Report to Head of Onboarding
Requirements
- Be a solutions focussed IT professional with experience in a client facing environment (e.g. service desk, applications support)
- Be degree qualified in IT, Computer Science or equivalent technical qualification
- Have knowledge and experience of supporting HCM applications (e.g. Workday) - this would be a great asset, but not essential
- Have knowledge of modern integration technologies, principles and best practice
- Have experience of developing process documentation including process flows, user guides and technical requirements
- Have great customer service skills with the ability to act as a trusted advisor and build great relationships with clients
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
BL
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