Customer Solutions Consultant managing high - quality implementations of Esper's platform for government organizations. Collaborating cross - functionally and ensuring positive customer outcomes during the implementation lifecycle.
MU
Hybrid Lead IT Solution Architect
Posted 3 months ago
About the role
- Lead IT Solution Architect responsible for designing IT solutions in healthcare. Collaborate with IT domain experts and ensure solutions align with business and clinical needs.
Responsibilities
- Serve as the senior technical leader of the Architect Solution and Partnership (ASaP) Team.
- Define resilient, scalable, and secure IT blueprints aligned with institutional and healthcare requirements.
- Partner with IT domain experts to ensure all designs meet business, clinical, and operational needs.
- Ensure designs support modernization, automation, and disaster recovery goals.
- Lead the ASaP team, setting priorities, coaching members, and reporting outcomes aligned with institutional goals.
- Drive enterprise architecture standards by chairing design reviews.
- Translate business and clinical needs into clear architecture blueprints.
- Provide technical governance and mentorship across infrastructure and operations.
- Collaborate with IT leadership on modernization initiatives and technology roadmaps.
Requirements
- Six (6) years of information technology and software/technical architecture experience is required.
- Ten (10+) years in IT infrastructure, systems engineering, or solution architecture, including 3–5 years in a leadership or architecture oversight role.
- Bachelor's Degree in Computer Science, Information Systems, Engineering, or related field is required.
- Proven ability to design and deliver hybrid (on-prem, cloud, SaaS) environments with built-in resiliency and automation.
- Strong understanding of disaster recovery, business continuity, and high-availability design.
- Demonstrated experience leading cross-functional teams and collaborating across IT domains, ideally in healthcare, research, or higher education.
- Excellent ability to translate technical architecture into clear business context for non-technical audiences.
- Familiarity with AI/ML-driven automation, observability, or analytics tools is preferred.
- Understanding of cloud-native AI services (Azure, AWS, or Google Cloud) is preferred.
- Certifications such as ITIL, TOGAF, or equivalent are a plus.
Benefits
- Local applicants are preferred.
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