Provide administrative support to sales teams and partners at RELX, managing orders and customer interactions. Analyze demand and inventory to optimize service levels in a fast - paced environment.
About the role
- Systems Implementation Manager leading software implementation and project management at BPM UK. Collaborating with global teams and high-growth clients in the advisory sector.
Responsibilities
- Lead the full lifecycle of software implementations, from planning and vendor coordination to deployment and post-launch support
- Collaborate with internal stakeholders to gather requirements, define timelines, and ensure alignment with business goals
- Manage cross-functional teams and external vendors to deliver on project milestones
- Identify implementation risks early and develop mitigation strategies. Resolve escalated issues with urgency and precision
- Coordinate with the Project Management Office to set timelines, budgets, and resources using firm tools (Monday) and standardized templates and workflows.
- Translate business requirements into scalable workflows and system configurations that improve operational efficiency
- Partner with cross-functional teams including Finance, IT, Tax, Audit, and Consulting to ensure alignment and adoption.
- Lead the execution of Salesforce-related projects, ensuring timely delivery and cross-functional collaboration.
- Communicate effectively with director-level and senior leadership to align on priorities, timelines, and requirements
- Drive adoption through training, documentation, and communication plans. Act as a change agent to foster a culture of innovation and continuous improvement.
- Manage, support, and provide strategic oversight for the Salesforce team by delivering regular feedback, facilitating growth planning, and aligning team initiatives with organizational goals
- Facilitate communication between the Salesforce team and other departments to optimize platform usage and integration.
Requirements
- 5+ years of experience in project management and system implementation, preferably within accounting or professional services firms
- Strong understanding of ERP systems (e.g., NetSuite, Workday), CRM platforms (Salesforce), and accounting workflows
- Excellent communication and stakeholder management skills
- Ability to coordinate cross-functional teams and vendors
- Large-scale software implementation experience
- Demonstrated capability in constructively questioning established practices
- Familiarity with accounting industry tech stacks and practices.
- Strong leadership skills with experience mentoring a team
- Working knowledge of Salesforce as a data source and CRM platform
- Experience in professional services or accounting firms
- Ability to quickly learn and adapt to new software tools and systems
- Strategic thinker with a hands-on approach.
- Comfortable navigating ambiguity and building processes from scratch.
- Strong analytical and problem-solving skills.
- Passion for technology and operational excellence.
- Ability to influence and drive change across diverse teams.
Benefits
- International Exposure & Collaboration – Work alongside a global team, integrating with US colleagues and clients.
- Flexible Working Arrangements – Hybrid model with regular Central London team meetups and colleague events.
- Challenging & Exciting Client Work – Serve a diverse client base, from UK-based high-growth companies to North American businesses expanding internationally.
- A Strong, People-First Culture – We prioritize work-life balance, career development, and flexibility, setting us apart from traditional firms.
- Professional Growth & Development – Support for ACA, AAT, and other professional qualifications, with structured training, mentorship, and learning opportunities.
Job title
Job type
Experience level
Salary
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Tech skills
Location requirements
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