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Hybrid Systems Implementation Manager

at BPM LLP
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Posted 4 weeks ago

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About the role

  • Lead the full lifecycle of software implementations, from planning and vendor coordination to deployment and post-launch support
  • Collaborate with internal stakeholders to gather requirements, define timelines, and ensure alignment with business goals
  • Manage cross-functional teams and external vendors to deliver on project milestones
  • Identify implementation risks early and develop mitigation strategies. Resolve escalated issues with urgency and precision
  • Coordinate with the Project Management Office to set timelines, budgets, and resources using firm tools (Monday) and standardized templates and workflows.
  • Translate business requirements into scalable workflows and system configurations that improve operational efficiency
  • Partner with cross-functional teams including Finance, IT, Tax, Audit, and Consulting to ensure alignment and adoption.
  • Lead the execution of Salesforce-related projects, ensuring timely delivery and cross-functional collaboration.
  • Communicate effectively with director-level and senior leadership to align on priorities, timelines, and requirements
  • Drive adoption through training, documentation, and communication plans. Act as a change agent to foster a culture of innovation and continuous improvement.
  • Manage, support, and provide strategic oversight for the Salesforce team by delivering regular feedback, facilitating growth planning, and aligning team initiatives with organizational goals
  • Facilitate communication between the Salesforce team and other departments to optimize platform usage and integration.

Requirements

  • 5+ years of experience in project management and system implementation, preferably within accounting or professional services firms
  • Strong understanding of ERP systems (e.g., NetSuite, Workday), CRM platforms (Salesforce), and accounting workflows
  • Excellent communication and stakeholder management skills
  • Ability to coordinate cross-functional teams and vendors
  • Large-scale software implementation experience
  • Demonstrated capability in constructively questioning established practices
  • Familiarity with accounting industry tech stacks and practices.
  • Strong leadership skills with experience mentoring a team
  • Working knowledge of Salesforce as a data source and CRM platform
  • Experience in professional services or accounting firms
  • Ability to quickly learn and adapt to new software tools and systems
  • Strategic thinker with a hands-on approach.
  • Comfortable navigating ambiguity and building processes from scratch.
  • Strong analytical and problem-solving skills.
  • Passion for technology and operational excellence.
  • Ability to influence and drive change across diverse teams.

Benefits

  • International Exposure & Collaboration – Work alongside a global team, integrating with US colleagues and clients.
  • Flexible Working Arrangements – Hybrid model with regular Central London team meetups and colleague events.
  • Challenging & Exciting Client Work – Serve a diverse client base, from UK-based high-growth companies to North American businesses expanding internationally.
  • A Strong, People-First Culture – We prioritize work-life balance, career development, and flexibility, setting us apart from traditional firms.
  • Professional Growth & Development – Support for ACA, AAT, and other professional qualifications, with structured training, mentorship, and learning opportunities.

Job title

Systems Implementation Manager

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

ERP

Location requirements

HybridUnited Kingdom

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