Alcatel Implementation Engineer managing technical implementations of ALE communication solutions with a focus on project execution and customer needs. Engaging in hybrid environments and ensuring system integration and support.
About the role
- Client Implementation Consultant responsible for client onboarding and process optimization at Equitable. Managing projects and ensuring exceptional client experiences during implementation.
Responsibilities
- Host meetings with external clients via video conferencing
- Provide email and verbal updates to key stakeholders
- Coordinate all implementation needs across departments
- Organize and maintain project plans
- Ensure all necessary milestones and requirements of implementation process are met timely
- Provide weekly status reports and feedback on processes to leadership
- Review and map census files in Excel
- Upload census data and effectively communicate with external parties to resolve errors
- Update Salesforce with all applicable fields for accurate reporting
- Review group level documentation to ensure accuracy of group setup
- Build effective relationships with internal and external partners
Requirements
- Excellent communication skills, both verbal and written
- Ability to adapt and learn quickly.
- Strong organizational and time management skills; Extremely detail oriented
- Proficient in Excel and other relevant software (Salesforce, PAR, Midas, EB360)
- Ability to critically think and anticipate needs of key stakeholders
- Effective leadership presence
- Strong collaboration skills and ability to build strong and effective relationships
- Quick problem-solving abilities
Benefits
- medical
- dental
- vision
- a 401(k) plan
- paid time off
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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