Alcatel Implementation Engineer managing technical implementations of ALE communication solutions with a focus on project execution and customer needs. Engaging in hybrid environments and ensuring system integration and support.
About the role
- Provide administrative support to sales teams and partners at RELX, managing orders and customer interactions. Analyze demand and inventory to optimize service levels in a fast-paced environment.
Responsibilities
- Supports sales representatives and channel partners in administrative areas such as order processing, customer quotes, sales information management, product training and financing.
- Fulfills orders, including order entry, administration and shipping.
- Processes orders and oversees related activities of third-party vendors to ensure orders flow effectively through systems and processes.
- Develops capacity plans to support build-to-stock and/or build-to-order environments.
- Ensures adequate inventory levels are maintained to maximize customer satisfaction and minimize cost.
- Prepares and maintains volume and demand planning analyses and supply and production schedules based on internal and external information to establish and effectively manage an order backlog.
- Identify the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions.
- Assist in on the job training for new associates, as required.
- Attend virtual calls and meetings as required by management and operations.
Requirements
- Bachelor's degree holder or Completed at least 2 years level in College (no back subjects/incomplete units)
- At least 1-2 years BPO/shared service or relevant experience is a plus.
- Typing speed of 45 words per minute.
- Basic computer skills (MS Office)
- Possess sense of urgency while being able to focus and pay attention to detail.
- Ability to prioritize and learn quickly in a production based environment.
- Excellent communication skills.
- Must have good interpersonal skills.
- Must have good analytical skills.
- Must have good English reading comprehension.
- Must have 1 yr tenure in current function in REPH
- Must not have received any Disciplinary Action within the past 12 months.
- Must not have any Attendance and Punctuality issues in the past 12 month.
- Must have a Successful or above rating in the last Enabling Performance cycle.
Benefits
- country specific benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Implementation Engineer at Veovo developing and maintaining solutions for airport operations. Focusing on passenger predictability and workflow optimization through data analysis and sensor configuration.
Customer Engineer responsible for diagnosing and repairing ATMs and self - service systems. Role involves installation and maintenance within the UK region ensuring customer satisfaction.
Customer Engineer installing and servicing ATM hardware for NCR Atleos. Building customer relationships and ensuring equipment performance in South Africa.
Customer Engineering Account Manager role focuses on delivering exceptional customer service and technical expertise for aircraft retrofit solutions. Engaging with airline and leasing customers for their modification needs.
Client Implementation Consultant responsible for client onboarding and process optimization at Equitable. Managing projects and ensuring exceptional client experiences during implementation.
Regional Client Implementation Team Manager leading a team through successful client onboarding at Equitable. Ensuring adherence to quality and turnaround standards in Implementation processes.
Implementation Manager leading customer projects and managing implementations for an AI - native SaaS platform. Focusing on enterprise - level solutions in a hybrid work environment.
Implementation Specialist at Zelis delivering healthcare solutions for payer clients. Collaborating with teams to ensure successful product implementation and client satisfaction.
Senior Systems Implementation Engineer implementing and managing clients' infrastructure at IP Pathways. Participating in onboarding and ongoing operational care of managed cloud service platforms.