IT System Administrator responsible for monitoring and backup in Hanau, Germany. Optimizing IT infrastructure and ensuring system reliability for municipal services.
About the role
- Special Loans Administrator handling various loans for Dovenmuehle Mortgage. Responsible for ensuring timely processing in line with guidelines and supporting junior staff.
Responsibilities
- Handle all aspects of various loans to ensure they are processed in a timely manner and in accordance with government and investor guidelines.
- Accurate and timely input and processing of various loans.
- Responsible for reviewing and preparing documentation.
- Promptly and professionally respond to inquiries via incoming and outgoing calls.
- Direct Proxy emails and incoming mail to the appropriate party.
- Verify and QC tasks performed by colleagues.
- Prepare and distribute daily, weekly, monthly internal reports as required.
- Monitor and apply Suspense funds.
- Handle escalated issues and serve as a resource for questions/issues from junior staff.
- Correspond with investor/client to determine new payment factors.
- Coordinate material with investor/client to obtain approval for conversions, transfers, and modifications.
- Input and verify changes to the MSP system for various products.
- Correspond with homeowners.
- Correspond with outside vendors to obtain needed documentation.
- Always present a positive and professional demeanor.
- Maintain and increase knowledge, as applicable, of current practices, procedures, and policies.
- Help maintain proper accounting of GL accounts.
- Participate in department audit program.
- Maintain performance standards.
- Support management in defining and developing procedures for new products.
- Review regulatory guidelines and determine appropriate action.
- Handle incoming and outgoing calls to assist borrowers and clients.
- Performs reviews of loan documents and disclosures needed to evaluate borrower requests.
- Reviews and responds to emails received in processing email proxies as assigned.
- Reviews and processes documents and requests received via hardcopy mail as assigned.
- Reviews and references servicing, and compliance guidelines as needed to process borrower requests.
- Perform peer reviews of fellow team members to ensure quality of processing.
- Successfully complete annual regulatory compliance training.
- Performs other related duties as assigned.
Requirements
- 1-3 years of mortgage servicing experience is helpful, but not required.
- Experience working for either a Financial Institution, Bank or Mortgage company is a plus.
- Customer service experience, a plus.
- Microsoft Office (Excel, Word, and Outlook).
- Strong communication, interpersonal, and organizational skills.
- High math aptitude.
- Must be able to work in a very fast-paced environment.
- Possess critical thinking skills.
- High School Diploma.
Benefits
- Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more.
- Employer paid Life Insurance, Short Term Disability, and Long-Term Disability.
- 401 (K) Plan with company match
- Paid Vacation, Sick, Personal and Holidays
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
IT - Systemadministrator ensuring IT system availability and security for Rostock Freight and Fishing Port. Collaborating on strategic IT development and digitalization initiatives while providing user support.
PMO Data Administrator supporting Project Management Office through data administration, reporting, and process coordination with a focus on developing technical skills in reporting tools.
ST
Administrative support role coordinating secretarial tasks and patient services in Tempelhof, Berlin's largest Catholic hospital. Engaging in various administrative duties and communication coordination.
IT Systemadministrator ensuring system availability and supporting server infrastructures. Responsible for coordinating technical tasks and creating operational documentation for clients.
IT network administrator managing CISCO network and telecommunications systems in a healthcare setting. Engaging in IT service projects and security measures implementation.
Assistenz in der Verwaltung bei EF Logistik GmbH in Friedberg, Hessen. Verantwortung für Büroorganisation, Terminkoordination und Unterstützung der Personaladministration.
Administrative professional overseeing building management and supporting quality management at Graf Recke Stiftung's daycare facilities. Collaborating with social work leaders to enhance operational efficiency.
IT Administrator responsible for IT and telecommunication systems for Stadtwerke company in Wertheim. Involves maintenance, configuration, and support for various IT infrastructure and applications.
Network Administrator focusing on Aruba & Sophos at Alphartis SE, a leading German mobility service provider. Administering and optimizing network infrastructure with diverse IT projects involvement.