Hybrid Solutions Engineer, Life Sciences

Posted last month

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About the role

  • Partner with customers to understand their challenges and goals for Tulip and lead solution development for customer-specific processes
  • Manage and execute enterprise-level customer projects using Tulip
  • Work side by side with customers and partners to develop and implement Tulip solutions
  • Provide ongoing customer technical support and build and maintain relationships
  • Contribute to internal process building, improvement, and collaboration
  • Represent voice of customer to Product and technical teams internally
  • Expected ~25% travel within North America
  • Collaborate with Professional Services team and other internal stakeholders

Requirements

  • BS Degree: Engineering, or similar
  • 5+ years of work experience in or supporting the Life Sciences Industry
  • Prior experience in project management and manufacturing or process engineering is a plus
  • Operations Technology (MES, ERP) background is a plus
  • Know some SQL and have some basic coding experience
  • Strong project management, organization, and communication skills, oral and written
  • Ability to think creatively and strategically
  • Demonstrated dedication to considering things from the customer’s perspective
  • Aptitude to learn fast and a demonstrated ability to lead by example
  • Comfortable handling customer stakeholders from the shop floor to the C-suite
  • Comfortable managing high visibility projects and interacting with C-suite executives from F500 companies
  • Experience working in a startup environment or readiness to work in one
  • Understanding of Operations environment in the Life Sciences Industry (Medical Device, Pharmaceuticals, or similar) and ideas to improve it

Benefits

  • Direct impact on product and culture
  • Company equity
  • Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
  • Flexible work schedule and unlimited vacation policy
  • Virtual company events and happy hours
  • Fitness subsidies

Job title

Solutions Engineer, Life Sciences

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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