Senior Technical Consultant leading design discussions for enterprise - scale ServiceNow implementations. Focusing on ITSM HRSD, SPM, ITOM to enhance operational efficiency and drive business success.
About the role
- ServiceNow Specialist delivering custom application development for a leading automotive innovator in Gauteng. Role involves code review, feature development, and supporting ITSM customers.
Responsibilities
- ServiceNow-based custom application development
- Review and streamline existing code
- Transfer custom code into the ServiceNow standard framework
- Development and conception of new features
- Supporting of our BMW ServiceNow ITSM customers regarding their Service structures and Configuration Items
- Creating and updating documentation of user guides and guidelines including Operations manuals
Requirements
- Minimum of 5 years working experience in IT, specifically ServiceNow
- Deep ServiceNow expertise
- Experience in ServiceNow-based custom app development
- Experience in enterprise IT Service Management (ITSM)
- Experience in the Common Service Data Model 5 (CSDM) and Configuration Management Database (CMDB)
- Experience in integration with KAFKA, REST API, NOW API, Active Directory
- Experience with UI Builder, Service Portal Designer, Themes and Widgets
- Experience in integrating complex business information and technical requirements
- Knowhow in technical governance and streamlining existing solutions
- Experience with ITIL™ V4 Foundation
- Experience with Agile Methodology
- Ability to conceptualise complex information, but also delve into the details when required.
Benefits
- Hybrid work flexibility
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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