Senior Analyst, Sales Operations focusing on KPIs and commercial insights at Insulet Corporation. Collaborating with teams to drive growth through data-driven decisions.
Responsibilities
Deliver Program-Focused Analytics
Analyze performance and trends across the Sampling program to evaluate growth opportunities and operational improvements
Conduct ad-hoc analysis and answer data-related questions from the field and leadership, collaborating with operations and analytics teams as needed
Design and maintain interactive dashboards in Power BI and Tableau to provide timely, actionable insights to field teams and leadership
Leverage SQL queries and data automation tools to streamline reporting processes and ensure timely delivery of insights
Coordinate Program Operations
Plan, organize, and execute activities that support sampling objectives, including creating target lists for sales representatives
Work closely with commercial teams to align program tasks with broader sales and marketing initiatives
Execute ad hoc tasks as required to support continuous improvement and program effectiveness
Ensure Data & Inventory Readiness
Maintain accurate program files and assets, ensuring they are ready for use according to established deadlines
Coordinate with vendor partners to confirm sufficient sample inventory is on hand to meet volume and territory allocations
Manage Vendor Support
Collaborate with vendor partners and field sales to resolve open items impacting sample kit orders
Prioritize and respond to Field Sales inquiries promptly and professionally
Resolve Program Issues
Research, troubleshoot, and resolve operational challenges in partnership with field sales, vendor partners, commercial teams, and program leadership
Monitor daily program progress and address any unanticipated activities to keep the program on track
Requirements
Minimum Requirements: 4 or more years of experience working in commercial analytical roles of increasing responsibility.
Bachelor's degree (preferred field of study: finance, accounting, marketing, economics, or information technology).
Experience driving commercial/sales process improvement.
Experience working with salesforce.com, and other analytical tools.
Advanced Microsoft excel (including VBA, Power Quarry), SQL and salesforce.com dashboard and reporting skills
Preferred Requirements: Knowledge of salesforce.com concepts including standard object features, console configuration, workflows, validation rules, Process Builder, Visual Flow, reporting, security settings, role hierarchy, Salesforce Lightning
Proven ability to provide business analysis and system development/configuration deliverables related to process improvement.
Benefits
Limited travel may be required, once or twice a year on average.
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