About the role

  • Senior Analyst, Sales Operations focusing on KPIs and commercial insights at Insulet Corporation. Collaborating with teams to drive growth through data-driven decisions.

Responsibilities

  • Deliver Program-Focused Analytics
  • Analyze performance and trends across the Sampling program to evaluate growth opportunities and operational improvements
  • Conduct ad-hoc analysis and answer data-related questions from the field and leadership, collaborating with operations and analytics teams as needed
  • Design and maintain interactive dashboards in Power BI and Tableau to provide timely, actionable insights to field teams and leadership
  • Leverage SQL queries and data automation tools to streamline reporting processes and ensure timely delivery of insights
  • Coordinate Program Operations
  • Plan, organize, and execute activities that support sampling objectives, including creating target lists for sales representatives
  • Work closely with commercial teams to align program tasks with broader sales and marketing initiatives
  • Execute ad hoc tasks as required to support continuous improvement and program effectiveness
  • Ensure Data & Inventory Readiness
  • Maintain accurate program files and assets, ensuring they are ready for use according to established deadlines
  • Coordinate with vendor partners to confirm sufficient sample inventory is on hand to meet volume and territory allocations
  • Manage Vendor Support
  • Collaborate with vendor partners and field sales to resolve open items impacting sample kit orders
  • Prioritize and respond to Field Sales inquiries promptly and professionally
  • Resolve Program Issues
  • Research, troubleshoot, and resolve operational challenges in partnership with field sales, vendor partners, commercial teams, and program leadership
  • Monitor daily program progress and address any unanticipated activities to keep the program on track

Requirements

  • Minimum Requirements: 4 or more years of experience working in commercial analytical roles of increasing responsibility.
  • Bachelor's degree (preferred field of study: finance, accounting, marketing, economics, or information technology).
  • Experience driving commercial/sales process improvement.
  • Experience working with salesforce.com, and other analytical tools.
  • Advanced Microsoft excel (including VBA, Power Quarry), SQL and salesforce.com dashboard and reporting skills
  • Preferred Requirements: Knowledge of salesforce.com concepts including standard object features, console configuration, workflows, validation rules, Process Builder, Visual Flow, reporting, security settings, role hierarchy, Salesforce Lightning
  • Proven ability to provide business analysis and system development/configuration deliverables related to process improvement.

Benefits

  • Limited travel may be required, once or twice a year on average.

Job title

Senior Sampling Operations Analyst

Job type

Experience level

Senior

Salary

$81,825 - $122,737 per year

Degree requirement

Bachelor's Degree

Location requirements

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