Senior Relationship Manager responsible for managing customer relationships and driving product adoption in financial markets. Collaborating across teams to deliver bespoke customer solutions and strengthen TradingHub's industry presence.
Responsibilities
Act as a brand ambassador for TradingHub and foster visible, positive industry presence
Establish deep partnerships with key decision-makers, as well as maintaining existing ones
Work cross-functionally to prepare customer pitches and demos so that the selling process is informed and bespoke
Ensure customers benefit from the wealth of internal resources available to them, including regulatory insight and the knowledge we’ve gained through delivering solutions to their peers
Identify customer-driven product development in areas where TradingHub is best positioned to deliver further best-in-class services
Work with marketing to participate and contribute to targeted events such as RegHub
Own the end-to-end sales lifecycle from picking up leads to closing deals
Grow our revenue base and expand our customer reach
Requirements
Deep knowledge of financial markets, especially fixed income or commodities
Background in selling/trading/structuring complex financial products (e.g. swaps, futures, options)
Familiarity with trade surveillance and market abuse regulations
Proven success managing multi-million-dollar accounts and delivering against revenue targets
Exceptional relationship-building skills to foster long-term partnerships with customers and senior stakeholders
Clear communicator with the ability to simplify complex concepts and build consensus across diverse audiences
Self-starter who is resilient and has a hunger to succeed
Strong commercial mindset and curiosity for how technical solutions deliver measurable value
Fluent French and English
Benefits
Annual discretionary performance bonus
Hybrid working policy
Office lunches twice a week
Aviva private medical insurance + Unum dental cover
Extended parental leave (up to 6 months of fully paid maternity leave)
25 days annual leave + bank holidays
Enhanced company pension plan
Salary sacrifice scheme
5 days study leave towards professional qualifications
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