Client Services Account Manager responsible for tailored strategies in affiliate marketing for financial institutions. Focused on driving client success while collaborating with cross - functional teams.
About the role
- Account Manager for Reckitt managing sales for key accounts in Japan. Building strong partnerships and maximizing revenue from key customers in the FMCG sector.
Responsibilities
- 担当顧客に対する売上目標およびKPIの達成。
- 顧客ニーズ、ブランド戦略、消費者ニーズに基づき、顧客ごとにWin-Winの戦略を立案し、顧客とのパートナーシップを構築する。
- インセンティブなどのリソースを効果的に活用し、会社のPLに貢献する。
- 優先度の高い製品(MSL = Must Sell Stock lines)の消費者への露出を最大化する。
- 製品・ブランドの動向に関する市場状況をセールスマネージャーに提供する。
- 顧客からの既存製品に関する問い合わせに迅速、効果的、正確に対応する。
- 顧客からの問い合わせに対し、適切な製品の選択、サンプリングを行い、それに応じた見積りを提供する。
- 強力なロイヤルティを構築するため、顧客との効果的な関係を構築し、その維持に努める。
- タイムリーかつ適切な売掛金の回収。
- 販売、価格、契約、支払いの合意。
- 納期やアフターサービスに関する顧客への連絡。
Requirements
- FMCG(消費財)業界での営業経験(3年以上)
- 顧客との交渉
- 優れたコミュニケーションスキルおよび対人スキル
- Win-Winの販売計画を立案するための問題解決スキル
- 高い自己意欲
- 自発的に、またチームの一員として仕事ができる
- 顧客/消費者フォーカス
- プレッシャーや厳しい納期にも対応できる能力
- レジリエンスと粘り強さ、拒絶に対処する能力
- ビジネスマインド
- 英語力(あれば尚可、必須ではない)
Benefits
- Parental benefits
- Employee Assistance Program to promote mental health
- Life insurance for all employees globally
- Other benefits in line with the local market
- Global share plans for potential future successes
- Short-term incentives to recognize, appreciate and reward your work
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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