Analista de Negócios SR in the Sicredi’s PJ and AGRO Relationship team. Focused on onboarding efficience and associative experience enhancement.
About the role
- Understand scope of transition for service management
- Own and implement SLA process framework setup
- Plan and develop project plan
- Manage project plan and track deliverables
- Review deliverables and manage cost, scope, quality, and time parameters for the project
- Effectively lead large programs
Requirements
- Good communication and collaboration skills
- Excellent stakeholder management
- Basic knowledge about outsourcing service management domain
- Knowledge of service transition management lifecycle
- Good analytical skills for addressing issues and risks
- Good presentation skills for product demos
- Working experience in Finance Accounting & Procurement
- Knowledge on KPIs in P2P, O2C, R2R, and Financial Reporting
- Proven success record of executing at least 2 end to end transition implementations
- Tools experience: Microsoft Project Plan, MS Server, MS Visio, and major ERP end user experience as an add-on
Benefits
- Project management certification is preferred (PMI/CAPM or PMP, PRINCE2)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
DA
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