Senior Project Management Analyst leading service management transitions at Conduent. Involves managing project plans, tracking deliverables, and stakeholder collaboration.
Responsibilities
Understand scope of transition for service management
Own and implement SLA process framework setup
Plan and develop project plan
Manage project plan and track deliverables
Review deliverables and manage cost, scope, quality, and time parameters for the project
Effectively lead large programs
Requirements
Good communication and collaboration skills
Excellent stakeholder management
Basic knowledge about outsourcing service management domain
Knowledge of service transition management lifecycle
Good analytical skills for addressing issues and risks
Good presentation skills for product demos
Working experience in Finance Accounting & Procurement
Knowledge on KPIs in P2P, O2C, R2R, and Financial Reporting
Proven success record of executing at least 2 end to end transition implementations
Tools experience: Microsoft Project Plan, MS Server, MS Visio, and major ERP end user experience as an add-on
Benefits
Project management certification is preferred (PMI/CAPM or PMP, PRINCE2)
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