Business Analyst at Benner, a software company facilitating daily management for Brazilian businesses. Proposing technical solutions and ensuring functional requirements are met.
About the role
- Strategic Business Analyst driving insights and strategies for SEB, enhancing customer experience in the financial industry.
Responsibilities
- Deliver actionable insights and reveal critical gaps, bringing the customer perspective to the table when working with strategies and goals
- Developing customer data intelligence foundation and loyalty economics to support strategic decision-making
- Leading both smaller and more complex transformation projects, with a strong focus on enhancing customer experience
- Building and nurturing strong relationships with internal stakeholders
Requirements
- Good strategic and analytical ability and high capacity in solving complex problems and creating momentum
- Extensive experience of working with customer insights at strategic and tactical level
- Strong communication and stakeholder management skills, with the ability to influence and collaborate broadly
- Experience driving customer-centric initiatives in large or complex organizations
- Knowledge of loyalty economics and customer data intelligence framework
- Familiarity with insight and analytics tools (e.g., Medallia, Adobe Analytics/Google Analytics/Snowplow, Looker, SAS)
- Experience from the financial industry or other regulated sectors
- Basic understanding of data architecture, data flows, and API integration
- Fluency in Swedish and English, spoken and written
- University degree in Business/Industrial Economics, Mechanical Engineering, Mathematics, or a related field
Benefits
- Entrepreneurial Scandinavian environment
- Challenging, cutting-edge work
- Agile and modern ways of working
- Empowering environment
- Extensive training and learning opportunities
- Excellent office environment and flexible work possibility
- Friendly and welcoming culture
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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