Senior Manager responsible for digital product management and AI in luxury fashion e - commerce. Leading product vision, strategy, and cross - functional collaboration for customer experiences.
About the role
- Senior Product Manager for Infrastructure & Platform at Valon, an AI-native operating system for regulated finance, defining roadmaps and driving initiatives with engineering leads.
Responsibilities
- Define and own the roadmap for one or more core infrastructure domains (such as notification platform, documents platform, user management, etc.)
- Deeply engage with internal stakeholders (engineering leads, vertical PMs, operations) and our customers to drive discovery and specification.
- Drive initiatives end-to-end: from ideation, discovery, scoping, to launch, adoption, and iteration.
- Work directly with customers/stakeholders (sometimes on-site at their operations) so that your deliverables are finely tuned to their unique and complex processes
- Ensure infrastructure is resilient, scalable, observable, and secure — balancing performance, reliability, and long-term extensibility.
- Lead discovery for complex customer processes: conduct customer interviews and complete process mapping across multiple customers of varying profiles
- Deep ability to map processes and systems even in high ambiguity — e.g. you can take a domain with many moving pieces and build a reliable abstraction
- Write clear, structured product specs, user stories that are easy to understand, even for someone without any domain knowledge
- Partner closely with engineering leadership and architects to make tradeoffs on design, performance, scale, and technical debt
- Evangelize infrastructure best practices across the organization and influence roadmap tradeoffs
Requirements
- 5+ years of product management (or equivalent) experience, ideally with exposure to b2b saas products, product infrastructure, and platforms
- Strong technical fluency: experience working with engineers around systems, APIs, data models, etc.
- Excellent customer discovery skills: comfortable conducting interviews, writing journey maps, and synthesizing qualitative + quantitative inputs
- Track record of shipping infrastructure or platform features that were adopted broadly or had measurable impact
- Highly structured thinker, able to write and communicate complex concepts simply
- Comfortable operating with high autonomy, ambiguity, and responsibility
- Strong collaboration skills: able to manage stakeholders, drive alignment, and hold cross-team accountability
Benefits
- Compensation: Competitive salary, meaningful equity, and 401(k) plan
- Health & Well-being: Comprehensive medical, dental, and vision benefits
- Time Off: Flexible PTO, 11 company holidays, and 12 weeks of fully paid parental leave
- Growth & Development: Regular feedback cycles, leadership coaching, and learning opportunities
- Team Culture: Quarterly budgets for team outings and culture-building activities
- Commute Support: Pre-tax commuter benefits for transit and parking
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