Product Strategy Associate driving strategic initiatives across diverse financial services portfolio including consumer banking, small business solutions, and wealth management products.
About the role
- Senior Manager responsible for digital product management and AI in luxury fashion e-commerce. Leading product vision, strategy, and cross-functional collaboration for customer experiences.
Responsibilities
- Own the creation of innovative, customer-centric digital experiences across our global brands within your regions.
- Define, champion, and execute a clear product vision and multi-year roadmap for the global digital platform in their region, aligned to customer needs and business KPIs.
- Continuously assess customer needs, geo-specific market trends, and competitive insights to evolve product strategy and improve Net Promoter Score (NPS).
- Identify, assess, and prioritize initiatives that address customer pain points and deliver measurable business value.
- Champion customer empathy and data-driven decision-making by leveraging analytics, A/B testing, experimentation, and voice-of-customer insights.
- Monitor and optimize product performance against expectations, continuously improving both product outcomes and operational efficiency.
- Partner closely with engineering, design, marketing, customer experience, regional digital teams, and third-party vendors to bring ideas to life.
- Influence and align senior leadership by clearly communicating product vision, strategy, trade-offs, and impact.
Requirements
- Bachelor’s degree with 7+ years of experience in digital product management
- Strong understanding of digital platforms and technologies including Product Information Management (PIM) and Content Management System (CMS);
- Proven ability to define product strategy and translate customer needs into actionable roadmaps
- Experience with user research, analytics, experimentation, and A/B testing in an agile/scrum environment.
- Strong analytical mindset with comfort using data and AI tools to inform decisions.
- Hands-on builder mentality—able to seamlessly shift between strategy and execution.
- Exceptional written and verbal communication skills
- Demonstrated success operating in ambiguous, fast-paced, and global environments.
- Strong people leadership skills, including hiring, coaching, and developing high-performing teams.
- Ability to collaborate and influence across diverse functions and leadership levels in a matrixed organization.
- High attention to detail and ability to manage multiple competing priorities with minimal supervision.
Benefits
- Health insurance
- Retirement plans
- Flexible work arrangements
- Professional development
- Bonuses
- Stock options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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