Senior Manager leading regional field marketing operations at Lithia & Driveway. Driving marketing strategies to enhance customer loyalty and dealership performance across multiple locations.
About the role
- Senior Marketing Operations Associate executing marketing campaigns across platforms for ShopBack. Collaborating with teams and optimizing marketing assets in a fast-paced environment.
Responsibilities
- Work in tandem with the Campaign Manager to deliver effective campaigns.
- Responsible for the execution of marketing campaigns across multiple platforms.
- Coordinate the scheduling of onsite marketing assets to ensure optimal exposure for all deals secured by the Business Development team.
- Manage and maintain marketing assets across ShopBack’s ecosystem, including the app, website, and browser extension.
- Collaborate with the Graphic Design team to prepare campaign visuals and promotional materials.
- Assist in the execution of Customer Relationship Management (CRM) activities.
- Troubleshoot and proactively resolve operational issues in partnership with multiple stakeholders.
- Continuously optimise platform assets by monitoring performance metrics and user engagement.
Requirements
- 2–3 years of relevant work experience, ideally within the e-commerce or fintech industry.
- Proficient in English.
- Basic proficiency in Microsoft Excel is preferred.
- Demonstrates a strong sense of responsibility and ownership.
- Proactive and takes initiative in resolving issues swiftly and independently.
- Detail-oriented and capable of thriving in a fast-paced work environment.
- Possesses a positive attitude and strong interpersonal communication skills.
- Open to working on shift schedules.
- Demonstrated use of Generative AI tools (e.g. ChatGPT, Cursor) to develop new or improve workflows, enhance productivity, and drive efficiency at scale.
Benefits
- Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
- Be part of a winning team on a journey to global scale.
- Competitive compensation based on your performance.
- Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.
- Work-From-Anywhere benefit to enable you to thrive personally and professionally.
Job title
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