ServiceNow Developer implementing advanced service management solutions for government infrastructure across ITSM and Healthcare platforms. Designing workflows and building custom applications to enhance service capabilities.
SG
Hybrid Senior Manager, ServiceNow IRM Ecosystem
Posted 4 months ago
About the role
- Senior Manager optimizing ServiceNow workflows for Invesco, a leading investment firm. Leading strategic design and implementation of integrated risk management solutions.
Responsibilities
- Develop and deliver strategic design, improvements, and optimization of ServiceNow for Integrated Risk Management (IRM) across Enterprise Risk Management (ERM) and Internal Audit (IA) processes and workflows
- Lead the design, implementation, and continuous optimization of ServiceNow workflows and capabilities, ensuring alignment with business needs and industry best practices
- Bring optimal Governance, Risk, and Compliance (GRC) approaches for inclusion in day-to-day workflows as well as enterprise expansion use cases to deliver performance and value
- Oversee agile delivery practices, manage product backlogs, and define clear, actionable requirements
- Ensure scalable, sustainable solutions through platform governance and configuration standards
- Champion a culture of innovation by evaluating and implementing AI and automation opportunities to simplify cross-enterprise risk workflows
- Develop and maintain a forward-looking ServiceNow roadmap
- Communicate vision and secure executive alignment for platform enhancements and strategic initiatives
- Oversee robust testing protocols and lead change management efforts to ensure high-quality, low-disruption platform improvements
- Drive user engagement through education, documentation, and training programs that promote adoption and maximize platform value
- Represent Risk and Audit in ServiceNow governance forums, advocating for visibility, vendor alignment, and optimal resource allocation
Requirements
- Bachelor’s degree in Business, Information Systems, Risk Management, or related field (Master’s preferred)
- Professional certifications such as CRISC, CISA, or CFA desired
- 7–10 years of experience implementing and managing GRC/IRM platforms in financial services
- ServiceNow experience highly preferred; experience with Archer, MetricStream, AuditBoard, or similar platforms will be considered
- Deep understanding of risk frameworks, audit methodologies, and control functions
- Proven success in agile methodologies and project management
- Strong analytical and problem-solving capabilities
- Excellent communication and stakeholder engagement skills
- Ability to translate complex business needs into scalable technical solutions
- Comfortable working in a dynamic, cross-functional, global environment
- Proficient in Microsoft Office and collaboration tools
Benefits
- Flexible paid time off
- Hybrid work schedule
- 401(K) matching of 100% up to the first 6% with a discretionary supplemental contribution
- Health & wellbeing benefits
- Parental Leave benefits
- Employee stock purchase plan
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
ServiceNow HRSD Architect advising business stakeholders on HR technology strategy and platform architecture. Designing integrated solutions maximizing value from ServiceNow HRSD and complementary HR platforms.
Senior Technical Consultant leading design discussions for enterprise - scale ServiceNow implementations. Focusing on ITSM HRSD, SPM, ITOM to enhance operational efficiency and drive business success.
ServiceNow Developer responsible for designing, implementing, and maintaining ServiceNow applications at Pierce Technology Corp. Collaborating with stakeholders and optimizing processes within the ServiceNow platform.
Enterprise ServiceNow Platform Senior Manager overseeing product management and operations for Boeing's IT and cross - enterprise functions. Leading global teams and supplier relationships to drive platform excellence and modernization.
ServiceNow Developer role supporting the design and development of Service Management solutions at Boeing. Collaborating with various clients to understand requirements and delivering technical solutions.
Cybersecurity Risk Analyst providing operational support for the Agency’s Cybersecurity Risk Management Program. Managing the risk register and supporting governance operations in a hybrid work environment.
Enterprise ServiceNow Platform Senior Manager overseeing product lifecycle and operational stability at Boeing. Leading a global product team and managing supplier partnerships for IT operations.
Senior or Lead ServiceNow IRM Solution Architect role at Boeing developing integrated risk management solutions. Leading architecture, implementation, and improvement of ServiceNow IRM/GRC platform.
Software Architect providing expert guidance on ServiceNow applications. Working with Defense Logistics Agency to deliver optimized solutions for complex application needs.