AB
Alexander BürkleAfter Sales Service Associate – Part-time
Mitarbeiter* (m/w/d) After Sales Service in Teilzeit zur Verstärkung des Logistikteams in Freiburg. Bearbeitung und Prüfung von Reklamationen, Monitoring der Logistikprozesse.
About the role
- Develop sales strategy for retailer accounts considering market needs, account structure, competitive situation and company targets
- Create and implement annual business plan with Managing Director, International, covering commercial agreements, marketing actions, merchandising, profitability, trade terms, promotions and launches
- Build relationships with retailer and distributor partners at all levels (buyers, marketing, operations)
- Develop and coordinate demand/supply plans to ensure adequate stock levels
- Analyse sales by SKU and door; generate weekly sales reports for executive team
- Analyse sales trends, product opportunities and monitor competition to inform recommendations
- Manage daily and weekly sales; monitor performance against targets, profitability, stock levels, replenishment and promotional orders
- Develop strategies to drive sales as required
- Negotiate trade and retail marketing opportunities with retailers and lead execution of trade marketing with global VM and creative teams
- Align trade marketing budgets and goals with Marketing Director EU and measure ROI of trade opportunities
- Communicate critical business information to internal teams and liaise with marketing, finance, logistics to ensure account support and in-store execution
- Recruit, train and manage sales and field employees across the EU (permanent staff and freelancers)
- Ensure top 20 doors are trained frequently and reinforce training with follow up selling techniques, demonstrations, and product information
- Organise and lead events and seminars (Brand, Press, Influence, Client, Trainings, In-store initiatives) in collaboration with Marketing Director
- Travel within the designated area as needed
Requirements
- Successful track record of managing long term partnerships and key accounts in EU markets. Specific experience with Sephora considered an advantage
- 6+ years of key account management and category management experience
- Strong communication and organisational skills
- Self-motivated and able to work with minimal supervision
- Strong commercial acumen with a desire to drive results and business growth
- Analytical and has a good eye for potential opportunities in the market
- Able to travel for work (20%)
- Accept flexible working hours (morning / evening calls with other time zones)
- Based in Paris, or able to travel to Paris at least 1x per month
- Fluent in English
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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