Onsite After Sales Service Associate – Part-time

Posted 10 hours ago

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About the role

  • Independent handling in the goods dispatch clarification unit
  • Verification of incorrect deliveries to customers
  • Point of contact for Sales and our customers
  • Handling of transport damages
  • Monitoring and improvement of logistics processes
  • Creation, processing and review of complaints from customers and Sales

Requirements

  • Ideally completed commercial vocational training such as Warehouse Logistics Specialist, Freight Forwarding and Logistics Services Clerk (m/f/d), or Wholesale and Foreign Trade Clerk (m/f/d)
  • Initial professional experience in inventory management and complaint/repair processing is an advantage
  • Very good German language skills, spoken and written
  • Good knowledge of common Office applications (Excel, Word, PowerPoint) and experience using ERP systems
  • Ability to work independently
  • Service- and customer-oriented

Benefits

  • Independent handling in the goods dispatch clarification unit
  • Verification of incorrect deliveries to customers
  • Point of contact for Sales and our customers
  • Handling of transport damages
  • Monitoring and improvement of logistics processes
  • Creation, processing and review of complaints from customers and Sales

Job title

After Sales Service Associate – Part-time

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Professional Certificate

Tech skills

Location requirements

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