Senior Manager overseeing performance management and operational strategies for Lloyds Banking Group. Leading initiatives that enhance workforce productivity and attendance compliance in a hybrid working model.
Responsibilities
You will be responsible for leading and operationalising strategic initiatives that enhance workforce productivity, attendance compliance, and performance outcomes.
Design and evolve an operational workforce that leverages AI, automation and new technology to deliver great outcomes to our colleagues
Take the lead in elements of bold transformation initiatives that integrate AI & agentic AI into the processes within the team
Collaborate with the People Platform and Centres of Excellence to ensure seamless integration of tools and data flows
Demonstrate an understanding of the capabilities and limitations of process automation and agentic AI tools in the context of performance and attendance case management.
Ensure accurate and compliant monitoring of employee attendance, leave, and time-off policies across Lloyds Banking Group.
Maintain compliance with employment laws and internal policies. Work with the operational data team to drive out regular, insight driven reports for senior leadership on attendance and performance metrics.
Requirements
Critical Thinking: Uses a systematic approach to derive the best solution to a given operational challenge, with awareness of biases
Managing Key Relationships: Investigates processes, people performance and systems to analyse adherence with current frameworks
Data Literacy: Designs, develops and applies data and analytics experience in day-to-day role to drive effective decision making
Non-Financial/ Operational Risk: Investigates processes, people performance and systems to analyse adherence with current frameworks
Colleague Experience: Develops creative new solutions to a number of initiatives in the Group
Strategic Leadership: Develop and implement tech enabled, colleague centric, attendance and performance management operational strategies aligned with Group goals.
Benefits
A generous pension contribution of up to 15%
An annual performance related bonus
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
30 days’ holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies
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