About the role

People & Talent Operations Specialist managing HR operations in a fast-scaling music technology startup. Driving recruitment, compliance, onboarding, and performance frameworks as part of a growing team.

Responsibilities

**What You’ll OwnHR Operations & Employee Relations**
Manage day-to-day HR operations across both sites.
Ensure compliance with local labor laws and internal policies.
Own employee lifecycle processes (contracts, probation, role changes, exits).
Maintain accurate HR documentation and audit-ready records.**
**Hiring Coordination & Onboarding**
Own recruitment operations in partnership with hiring managers.
Continuously improve hiring processes using data and AI-driven tools where relevant.
Design and manage a structured onboarding experience that drives early engagement and performance.
Ensure onboarding is consistent and scalable across both sites.**
**Performance & Policy Frameworks**
Support the rollout and continuous improvement of performance management processes.
Draft, update, and maintain scalable HR policies aligned with company growth.
Ensure policies and processes are clearly documented and consistently applied.
Support managers in performance documentation and conversations.**
**Systems & Process Ownership**
Own day-to-day administration and optimisation of HRIS (BambooHR preferred) and ATS systems.
Ensure data accuracy, reporting integrity, and system automation.
Improve people processes to increase efficiency and scalability.
Produce and maintain dashboards and reporting (headcount, hiring metrics, attrition, performance cycles).

**Requirements:**
4-6+ years of experience in HR / People Operations within a fast-paced, scaling environment (startup preferred).
Strong hands-on experience managing and optimizing HR systems, including Workable (or similar ATS) and BambooHR (or comparable HRIS).
Proven experience handling employee relations matters with sound judgment and discretion.
Experience building or improving structured onboarding programs.
Experience supporting performance management processes in growing organizations.
Experience drafting and implementing HR policies and scalable people processes.
Highly organized and process-driven, able to create structure in ambiguous environments.
Data-oriented and comfortable using HR metrics to inform decisions.
AI-curious and interested in leveraging emerging tools in recruitment and HR operations.
Strong communicator, able to partner effectively with managers and leadership across sites.
**Nice to Have**
Experience in a high-growth startup (50 → 150+ employees).
Experience implementing new HR systems.

**What We Offer:****
**Industry-Leading Salary Package:** Enjoy a highly competitive salary package that rewards your expertise and hard work.
** Flexible time off:** 25 days of paid holiday, a paid birthday off, and remote-friendly working.
**Comprehensive Pension Scheme:** Secure your future with our robust pension scheme.
**Cutting-Edge Tech Office Environment:** Work in a modern, tech-driven office environment equipped with the latest tools and technology.
**Medical Insurance: **Protect yourself with our comprehensive medical insurance plan.
**Work Location: **
Enjoy a hybrid work model with the flexibility to work from home, while spending at least 2 days a week in our vibrant London, King's Cross office.