Service Designer at Vodafone leading design and delivery of end - to - end experiences for products and services through collaboration with cross - functional teams.
About the role
- Senior Manager for Global Strategic Accounts leading complex projects and ensuring customer satisfaction at PayPal. Drive revenue and manage strategic relationships with top global merchants.
Responsibilities
- Lead complex projects of diverse scope requiring an understanding of current business trends.
- Drive product adoption and ensure clients are enabled on key products.
- Advocate for customer needs with cross-functional teams to drive effective sales motion.
- Build and maintain strategic relationships with Merchant, driving alignment with merchant goals and PayPal’s solutions.
- Oversee ongoing merchant operations, ensuring seamless onboarding, integration, and a positive customer experience.
Requirements
- 8+ years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience.
- 10+ years of experience in account management, client success, or sales, ideally within payments or financial services industries.
- Strong knowledge of the payments industry, including competitive landscape, market trends, and merchant needs.
- Expertise in building and maintaining strategic relationships with senior executives.
Benefits
- Flexible work environment
- Employee shares options
- Health and life insurance
- Annual performance bonus
- Medical, dental, and vision benefits
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