Senior Manager for Global Strategic Accounts leading complex projects and ensuring customer satisfaction at PayPal. Drive revenue and manage strategic relationships with top global merchants.
Responsibilities
Lead complex projects of diverse scope requiring an understanding of current business trends.
Drive product adoption and ensure clients are enabled on key products.
Advocate for customer needs with cross-functional teams to drive effective sales motion.
Build and maintain strategic relationships with Merchant, driving alignment with merchant goals and PayPal’s solutions.
Oversee ongoing merchant operations, ensuring seamless onboarding, integration, and a positive customer experience.
Requirements
8+ years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience.
10+ years of experience in account management, client success, or sales, ideally within payments or financial services industries.
Strong knowledge of the payments industry, including competitive landscape, market trends, and merchant needs.
Expertise in building and maintaining strategic relationships with senior executives.
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