Transportation Manager developing domestic logistics strategy for Sally Beauty. Leading transportation operations and improving service performance with a focus on cost-effectiveness.
Responsibilities
Develops, directs and implements the domestic transportation to support outbound store deliveries & key partnerships with internal/external customers, and vendors resulting in best-in-class service performance & effective cost-focus strategies.
Directs transportation strategy and identifies opportunities for process improvements.
Create and sustain a customer service model that exceeds the expectations of customers.
Assess and improve customer satisfaction, service delivery model and improve the bottom line.
Provides support for all business units operating under Sally Beauty Holdings.
Provides leadership and direction to Transportation staff and associates and maximizes workforce utilization while promoting/fostering the SBH values.
Manage regional pool distribution to support store deliveries for 1/4 of SBH network & Develops key partnerships with 3rd party vendors, both existing and new, leading edge organizations. Calculates return (ROI) and evaluates and recommends strategies for meeting increasing sales/volume/customer demands and timeliness/accuracy of shipments to stores and customers
Monitor & continuous improvement store/customer transportation on-time performance & opportunities as they occur
Develop and manage the freight-operating budget with the goal of negotiating and selecting the best carriers at the best cost that provide the best service for the company
Route outbound shipments, monitor carrier negotiated service terms. Audit freight invoices and process carrier freight claims in accordance with contractual agreements and company ethics
Maintain accurate control over all store and customer shipments by complying with all ICC and Sarbanes-Oxley policies and procedures, including regular invoice and shipping document audits
Develops and prepares annual operating budget and ensures compliance. Achieves operating and financial goals and objectives.
Requirements
Bachelor’s Degree
5-7 years of Traffic/Freight Management and Transportation experience in retail or similar environment
Previous experience in a fast paced, high volume organization, which mandates quick decision-making and effective communication.
Expansive exposure and experience in contract negotiations.
Proficient in Excel, Word and freight rating software
Experiences in analytics software such as Tableau, Power BI, Clik, …
Benefits
medical
dental
vision
life Insurance
paid vacation and sick days
paid holidays
tuition reimbursement
401(k) with company match
in-house salon with complementary services
varied selection of food options at corporate campus
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