HR Services Associate managing administrative tasks and providing support to HR community. Enhancing HR processes on a European and global level with a focus on compliance and service excellence.
About the role
- Manage end-to-end HR compliance processes, including leaves of absence, policy enforcement, records management, and regulatory reporting, ensuring alignment with federal, state, and local laws.
- Stay ahead of legal and compliance changes, recommending practical policy updates to keep the organization protected and agile.
- Conduct internal audits to maintain process integrity across the employee lifecycle, addressing gaps with clear, actionable fixes.
- Lead offboarding processes, ensuring consistency, compliance, and a respectful employee experience.
- Act as a trusted resource for employees and managers on HR policies and sensitive issues, handling inquiries with discretion and empathy.
- Keep employee handbooks, SOPs, and HRIS systems up-to-date, ensuring they reflect current practices and support operational efficiency.
- Design and deliver high-impact engagement programs, such as company-wide culture events, recognition initiatives, and milestone celebrations, for morale and retention.
- Manage program logistics, budgets, and vendors, using feedback and retrospectives to refine and improve outcomes.
- Build scalable templates, toolkits, and resources that enable teams to run consistent, high-quality programs independently.
- Gather employee feedback through surveys and conversations, using insights to propose and implement initiatives that strengthen culture and connection.
- Enhance HR workflows like onboarding, internal mobility, and performance feedback to support scalability and a seamless employee experience.
- Utilize AI tools to design, test, and optimize HR processes, such as automating onboarding workflows, analyzing engagement survey data, or generating insights for policy improvements, ensuring efficiency and data-driven decision-making.
- Partner with the VP, Human Resources on cross-functional projects, contributing insights to improve performance, engagement, or compliance strategies.
- Leverage HR analytics and employee feedback to identify trends, diagnose issues, and propose data-driven solutions that drive business value.
- Collaborate across the People Team to ensure cohesive program delivery and alignment with organizational priorities.
Requirements
- Solid understanding of employment laws and HR best practices, with the ability to apply them practically to solve real-world challenges.
- Experience handling sensitive employee issues with empathy, discretion, and sound judgment.
- Proven ability to manage projects end-to-end, from planning and execution to measuring outcomes, with strong organizational skills.
- Clear, concise communication skills—written and verbal—for engaging employees, managers, and stakeholders.
- Comfort navigating ambiguity, balancing day-to-day tasks with longer-term strategic thinking.
- 5-7 years of HR experience in fast-paced, high-growth settings, with a strong foundation in compliance, operations, events and employee engagement.
- Bachelor’s degree.
- Experience with Microsoft Office Suite applications (Outlook, Word, Excel, PowerPoint, etc.)
- Familiarity with HR tools like 15Five, Notion, and HRIS platforms; experience with AI-driven HR tools/workflows or analytics a plus.
Benefits
- Performance-based bonuses
- Full medical, dental, and vision coverage for you and your dependents
- 401(k) plan with employer matching and immediate vesting
- Life and disability insurance
- Generous PTO, holidays, and sick time
- Paid parental leave
- Employee referral incentives
- Fun company and team-building events
- Continuous learning and development opportunities
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