Hybrid Senior Growth Manager

at PayJoy

• Job title: Senior Growth Manager
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Lima, Peru

About the role

• Senior Growth Manager identifying and implementing growth strategies for PayJoy's retail network. Collaborating across teams to enhance customer acquisition and profitability in emerging markets.

Responsibilities

• Responsible for defining the overall long-term growth roadmap, including identifying and prioritizing the next major growth loops for the company.
• Develop and execute **growth strategies** for new and existing retail locations, including market selection, launch planning, and performance tracking.
• Lead end-to-end **rollout of new stores**, coordinating across teams to ensure smooth execution.
• Work closely with risk and credit teams to **maintain low non-performing loans** (NPL) ratios while preserving a strong, attractive product and financing offer for customers.
• Own and track full **retail P&L**, identifying drivers of profitability and making recommendations to improve margins, customer lifetime value, and operational efficiency.
• Ability to **communicate the growth vision**, challenges, and results clearly and confidently to executives and secure alignment and resources for high-stakes projects.
• Drive cross functional collaborations, mostly with marketing to localize campaigns and **drive foot traffic** to attract new customers.
• Optimize customer lifecycle by improving metrics across Adquisition, Activation, Retention and Revenue.
• Lead rapid experimentation by designing and executing A/B tests to find new growth levers.
• Work with key external and internal partners to co-develop new products and service offerings in-store.

Requirements

• Bachelor’s degree Marketing, Economics, Statistics, Communication, Business, Engineering or similar. MBA or Master degree in Data Science, Business Analytics or similar.
• 6+ years of experience in retail strategy, growth, or operations, ideally in fast-paced environments such as retail, fintech, or startups.
• Analytical skills with data-driven approach.
• Communication skills for effective collaboration.
• Self-driven and results-driven, willing to work in a dynamic, high-change environment.
• Strong analytical mindset with the ability to turn insights into action.
• Experience working with cross-functional teams and managing complex projects.
• Comfortable with ambiguity and energized by building from scratch.
• Fluency in retail metrics, customer acquisition, and unit economics.

Benefits

• 100% Company-funded Health and Life Insurance for employees and immediate family members
• Phone finance, Headphone, home office equipment and fitness perks.
• $2,000 USD annual Co-working Travel perk
• $2,000 USD annual Professional Development perk