Strategy & Growth Manager at Abby Care developing growth strategies and managing operations analytics. Optimizing the lead intake process and collaborating with cross-functional teams in Miami, FL.
Responsibilities
Optimize Intake Operations: Streamline the intake process to ensure efficient lead management, accurate data collection, and timely qualification and work with marketing/media for lead generation initiatives and optimization.
Leverage Data & Analytics: Use data-driven insights to refine strategies, optimize processes, and drive growth.
Testing: Create and run A/B tests to identify growth opportunities.
Ensure Cross-Functional Alignment: Collaborate with the General Manager, Sales and Partnership teams, and central ops functions.
Champion Operational Excellence: Establish workflows and maintain consistent execution across growth teams.
Manage a team of associates: Ensure team is supported to deliver high quality work.
Requirements
At least 3-5 years of operational leadership experience, ideally in startups or growth/sales-oriented roles.
Experience working in fast-paced environments.
Proven track record of developing and implementing strategic initiatives while maintaining excellent day-to-day execution.
Strong analytical skills with experience using data to drive decision-making and process improvement.
Excellent communication skills, both with team members and external partners.
Deep empathy and emotional intelligence, with genuine passion for helping underserved communities.
Must reside or be willing to permanently relocate to the greater Miami area.
Nice to have: experience in home health care space.
Nice to have: experience managing offshore teams.
Benefits
Competitive compensation packages that reflect the value you bring. We reward our team for the impact of their work – full-time employees are eligible for an annual company performance bonus.
Comprehensive health coverage that works for you. We cover 90% of your premiums and 70% for your dependents, with multiple PPO plan options to choose from for medical, vision, dental, life, and short-term disability.
Generous paid time off. We provide policies that allow you to recharge along with 10 paid company holidays.
Team bonding. We love bringing our teams together. As a full-time employee, you’ll get to connect, collaborate, and have fun through team activities and our annual company retreat.
Financial savings benefits to support your future. We support your financial well-being with HSA contributions, optional FSA and commuter benefits, and full coverage of all 401(k) account fees (employer match not currently offered).
Paid parental leave to support your growing family. We provide paid leave, so you can focus on bonding and adjusting to life as your family grows.
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