Define and drive the overarching content vision for Braze, connecting brand narrative, audience insights, and business objectives
Develop and evangelize Braze’s content strategy, creating clarity and alignment across Marketing, Product Marketing, Industry Marketing, and Regional Marketing
Act as the content authority across the organization—leading with a strategic, data-informed perspective and influencing senior stakeholders including VPs and SVPs
Collaborate with marketing and business leaders to establish content priorities, define audience journeys, identify message gaps, and ensure strategic alignment with go-to-market plans
Oversee development and implementation of content strategy roadmaps from brand awareness through conversion and customer expansion
Build a clear framework for content planning, creation, and distribution—ensuring consistency, quality, and purpose across all content assets and touchpoints
Establish and operationalize a scalable content infrastructure, including editorial standards, processes, governance, measurement frameworks, and a test-and-learn roadmap
Partner closely with regional marketing leads to develop an efficient and high-impact localization strategy that respects regional nuances while maintaining global consistency
Lead, mentor, and grow a high-performing team of content strategists, editors, and writers—fostering clarity, creativity, and accountability
Define and track content KPIs to drive performance and continuously optimize output
Evaluate and evolve tools, systems, and resourcing models to increase content impact, velocity, and efficiency, including oversight of agency relationships to scale production and manage surges in demand
Stay current on emerging technologies, including AI tools for content creation and optimization, and assess opportunities to thoughtfully integrate them into content workflows
Requirements
Deep experience in content strategy, editorial, or content marketing, with 5+ years in leadership roles managing high-performing teams
Proven experience building and leading content strategy for B2B enterprise SaaS companies, ideally across global markets
Strong executive communication skills with a demonstrated ability to influence at the VP and C-suite level
Portfolio showcasing strategic content programs that drive awareness, engagement, and measurable business outcomes
Experience working with cross-functional teams, including Product Marketing, Demand Generation, Brand, Digital, and Regional teams
Deep knowledge of content planning, SEO, editorial standards, governance, and distribution
Familiarity with content management and marketing platforms (e.g., Asana, Uberflip, PathFactory)
Strategic storyteller with a strong POV, executive presence, and ability to inspire and influence senior leaders
Proven ability to build vision, frameworks, teams, and operational excellence
Mentoring and coaching experience to develop talent
Performance-driven marketer who uses data to inform strategy and communicate results
Education optional
Benefits
Competitive compensation that may include equity
Equity grants of restricted stock (RSUs)
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Flexible/hybrid ways of working
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work®
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