AB
Alexander BürkleAfter Sales Service Associate – Part-time
Mitarbeiter* (m/w/d) After Sales Service in Teilzeit zur Verstärkung des Logistikteams in Freiburg. Bearbeitung und Prüfung von Reklamationen, Monitoring der Logistikprozesse.
About the role
- Develop, edit, and produce proposals, sales presentations, and collateral materials to support consulting professionals across industries and service lines
- Engage in editing, analysis, and research to help secure sales and advance clients through the sales funnel from interest to closed transactions
- Collaborate with firm leadership and subject matter experts to edit, proofread, and enhance content for storytelling, formatting, and branding compliance
- Provide customer service support to business development pursuit teams, synthesizing research and creating/curating proposal materials, including RFP responses
- Employ advanced analytics to optimize proposals and content across the firm
- Oversee and regularly update the proposal library and client qualification database
- Provide professionals with content, materials, and tools to enhance sales effectiveness and promote knowledge-based sales
- Participate in special sales enablement projects and other duties as required
- Occasionally be available evenings and weekends to meet critical deadlines
Requirements
- Bachelor’s degree or equivalent experience
- Over 3 years of proven experience in sales enablement, marketing writing, and project management, preferably in a high-growth consulting or professional services environment
- Advanced knowledge of Microsoft PowerPoint
- Strong ability to communicate and work effectively with other employees, especially internal professionals
- Ability to work seamlessly as a team player with all office locations and all personnel levels in the organization, including working with management and C-Level executives and peers inside the marketing function
- Demonstrated understanding of the importance of time-sensitive projects and ability to work under pressure
- Ability to independently navigate a complex problem and work through to a solution with limited oversight
- Capability to “improve” the aesthetics of presentations (e.g., color schemes, graphics, charts, and graphs, enhancing take-away messages)
- Ability to develop a coherent story based on an initial idea or overall message
- Collaborate with subject matter experts to develop and maintain a portfolio of integrated marketing materials for priority business sectors based on strategic market planning
- Willingness to work overtime every week (including weekends) as required by the business
- Demonstrated orientation towards meticulous accuracy and high-quality standards in all deliverables, consistently meeting tight deadlines through proactivity and persistence
- Strong curiosity about content, coupled with the skill to ask perceptive questions and listen attentively
Benefits
- flexibility
- progressive benefits
- meaningful opportunities for impactful work that supports well-being in and out of the office
- mentorship and professional growth
- inclusive environment
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