Fleet Specialty Analyst providing superior service and building relationships with Fleet customers. Responsible for servicing Fleet accounts and managing inquiries and requests.
About the role
- Senior Analyst in fraud strategy team developing policies to mitigate fraud losses. Collaborating with cross-functional teams and leveraging statistical analysis for effective fraud prevention.
Responsibilities
- Solve complex fraud prevention and loss control issues with significant cross-departmental and departmental impact
- Recommend and implement new work procedures and address and resolve exceptional/unusual issues
- Partner with the operation team(s) and other departments within fraud prevention and loss control
- Contribute to the development of new techniques and processes for the area or function
- Serve as an expert in fraud prevention and loss control, overseeing a segment of the workforce
- Evaluate moderately complex and varied issues with substantial potential impact
- Assume informal/formal leadership role within teams, and coach and train new recruits
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets
Requirements
- 5-8 years of experience in a related role
- Intermediate to senior level experience in a similar position preferred
- Demonstrated experience in application and development of advanced statistical models
- Proven experience in the Investigation and Fraud claims process
- Experience in trend analysis and alerts in early fraud detection
- Processes card transaction authorization and compensation
- Proficient in Microsoft Office and Access
Benefits
- medical, dental & vision coverage
- 401(k)
- life, accident, and disability insurance
- wellness programs
- paid time off packages including planned time off (vacation), unplanned time off (sick leave), and paid holidays
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