Account Manager handling strategic client relationships and developing cybersecurity solutions. Engaging with clients to provide tailored services and ensuring project excellence in a hybrid setting.
Responsibilities
Manage relationships with strategic clients, serving as the main point of contact for cybersecurity-related requests.
Identify and develop new business opportunities within the existing client base and prospects.
Conduct consultative meetings with decision-makers to understand needs and position appropriate solutions.
Present the full portfolio of cybersecurity solutions and services in a strategic, tailored manner.
Prepare commercial proposals focused on added value and technical-commercial alignment.
Negotiate contracts and commercial terms with an emphasis on profitability and client retention.
Manage the sales pipeline, update opportunity statuses, and produce revenue forecasts.
Collaborate with pre-sales and delivery teams to ensure the technical feasibility of solutions.
Monitor project delivery to ensure contracted services are executed with excellence.
Track customer satisfaction metrics and propose continuous improvements to the services provided.
Keep the CRM updated with relevant information about clients and opportunities.
Perform market and competitor analyses to adjust approach strategies and differentiate offerings.
Represent the company at events, trade shows, and meetings with partners and technology vendors.
Strengthen relationships with cybersecurity solution vendors by participating in trainings and campaigns.
Produce executive reports and result presentations for the board and related departments.
Requirements
2+ years of experience in similar roles within the Cybersecurity sector.
Experience with CRM systems, preferably Salesforce.
Certifications and/or courses in sales techniques.
Sales certifications in cybersecurity (e.g., Check Point Sales Certificate).
Experience preparing and presenting commercial and technical proposals.
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