Junior Account Manager managing PPC campaigns to assist new clients in their digital marketing strategies. Making outbound calls and creating strategic solutions for increasing customer satisfaction.
Responsibilities
Serve as a trusted advisor to onboard a portfolio of new clients and develop high-performing PPC campaigns for their digital marketing advertisement.
Make outbound customer calls to promote and sell services.
Detect and understand customer’s objectives and offer adapted solutions for their needs.
Set up strategic, results-driven campaigns designed for immediate impact and long-term performance sustainability.
Be responsible for increasing spend and campaign´s upselling.
Create, maintain, and update a customer database with complete information.
Handle a high volume of potential clients daily through phone calls.
Requirements
BA/BS degree (MA/MSc in Marketing or Communications preferred).
Language Skills: C2 level of Dutch and C1 level of English (French is a plus).
20 months of experience in sales and/or marketing: previous client-facing experience, particularly in high-stakes environments.
Able to work independently and meet goals with occasional supervision.
Familiar with managing customer data and using CRM tools to support business processes.
Uses AI tools to support daily tasks and improve outreach strategies.
Communicates clearly and effectively with different audiences.
Comfortable working toward goals in a collaborative environment.
Confident in delivering presentations and writing professional content.
Takes initiative and maintains a proactive, solution-oriented attitude.
Works well independently and contributes to team efforts.
Understands business goals and supports strategic planning.
Capable of analyzing competitors and identifying trends to support positioning.
Focused on customer satisfaction and providing helpful support.
Benefits
Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.
Relocation Support.
Private Health Insurance.
Continuous skill development and certifications.
Clear career growth opportunities supported by coaches and a motivating team environment.
Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture.
Prime office location at the World Trade Center, Barcelona, surrounded by the sea.
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