Dealer Relationship Manager I supporting PNC's indirect auto business by maintaining dealer relationships. Managing performance and utilizing consultative selling strategies for successful partnerships.
About the role
- Account Manager representing Sonova's hearing technology, cultivating customer relationships and driving sales growth. Collaborating with cross-functional teams to ensure successful product adoption across territory.
Responsibilities
- Drive sales growth across the territory through regular customer visits, new-business development, and strategic territory planning
- Promote, demonstrate, and train customers on products, fittings, and software to ensure clinical confidence and product adoption
- Build and maintain strong, consultative relationships with customers while providing tailored product and business solutions
- Collaborate closely with Regional Directors, Key Account Managers, Inside Sales, Trainers, and Marketing to align on growth priorities
- Onboard new accounts effectively, including needs analysis, training, and establishing long-term success plans
- Ensure accurate documentation of customer interactions in CRM systems and full compliance with internal processes and regulatory requirements
- Consistently achieve sales targets, activity goals, and funnel progression metrics while representing the brand at regional and national events
Requirements
- Bachelor’s degree required; Master’s or AuD preferred
- Knowledge of hearing-instrument technology and clinical practices, with experience assisting patients independently
- Strong consultative selling, communication, and presentation skills with the ability to influence and build lasting relationships
- Proficiency with CRM systems and Microsoft Office; comfortable with digital tools and data-driven planning
- Highly accountable, action-oriented, competitive, and resilient with a strong drive for results
- Demonstrated curiosity, adaptability, and willingness to learn complex products and solutions
- Experience in hearing healthcare, medical devices, or fitting Phonak technology (preferred but not required)
Benefits
- Medical, dental and vision coverage*
- Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
- TeleHealth options
- 401k plan with company match*
- Company paid life/ad&d insurance
- Additional supplemental life/ad&d coverage available
- Company paid Short/Long-Term Disability coverage (STD/LTD)
- STD LTD Buy-ups available
- Accident/Hospital Indemnity coverage
- Legal/ID Theft Assistance
- PTO (or sick and vacation time), floating Diversity Day, & paid holidays*
- Paid parental bonding leave
- Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
- Robust Internal Career Growth opportunities
- Tuition reimbursement
- Hearing aid discount for employees and family
- Internal social recognition platform
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