Salesforce Functional Consultant at BearingPoint supporting end - to - end Salesforce implementations. Collaborating on business requirements and designing user - focused Salesforce solutions in a boutique consultancy environment.
About the role
- Salesforce Implementation Lead responsible for designing and implementing Sales Cloud solutions at On Location. Engaging with stakeholders to enhance sales efficiency through innovative AI capabilities.
Responsibilities
- Lead full lifecycle Salesforce Sales Cloud designs, implementations and enhancements, integrating agentic AI capabilities.
- Architect and deliver advanced automated solutions leveraging Salesforce Flows, Approval Processes, and Einstein Automate.
- Collaborate closely with sales, service, IT and stakeholders to identify challenges and develop scalable Sales Cloud solutions.
- Manage project timelines, backlog, team resources, and governance ensuring compliance with security and data privacy policies.
- Drive adoption through training and change management.
- Stay informed about Salesforce platform releases and recommend enhancements, improvements, and automations.
Requirements
- Minimum 6 years Salesforce experience with 3+ years in a leadership role focused on Sales Cloud.
- Deep expertise and proficiency with the Sales Cloud platform, covering both declarative and programmatic capabilities.
- Advanced Apex, SOQL, Lightning Web Components capabilities.
- Expertise with Salesforce configuration, automation (flows, workflows), reports, dashboards, and omni-channel features.
- Ability to build actionable reports and dashboards that track agent performance, case resolution metrics, and service KPIs.
- Security and compliance awareness, understanding of permission sets, role hierarchies, and data governance practices.
- Salesforce Certifications: Sales Cloud Consultant, Platform Administrator I/II, Data Architect.
- Ability to establish, enforce, and audit cloud security policies.
- Understanding of autonomous AI agents capable of reasoning and decision-making within Salesforce.
- Proficiency with Agile delivery and best practices.
- Experience with Salesforce DevOps Center.
- Experience with Salesforce Event Monitoring.
- Experience with Agentforce or similar agentic AI technologies.
Benefits
- Health care
- Retirement
- Vacation and other paid time off
- Professional development opportunities
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