Salesforce Administrator providing essential administrative support and enhancements for the Salesforce ecosystem in Manila. Responsible for maintaining and refining system functionalities as a team member and individual.
About the role
- Salesforce Administrator overseeing performance and optimization of Salesforce systems. Leading integration projects and ensuring data integrity for Catalyst Inc.'s operations.
Responsibilities
- Serve as the product owner and primary Salesforce administrator, managing platform, integration project, users, security, roles, profiles, and permissions.
- Configure and maintain objects, page layouts, record types, validation rules, and automation (flows, workflows, approval processes).
- Maintain data quality through audits, duplication, and governance policies.
- Contribute to HubSpot, Sales Navigator, Asana, Cvent, and other Salesforce-connected platform integrations.
- Identify and resolve system inefficiencies, ensuring scalable, repeatable processes.
- Improve pipeline visibility, forecasting accuracy, and revenue reporting through Salesforce.
- Partner with Finance and Operations teams to align data tracking with organizational goals.
- Support staff adoption by providing training, documentation, and responsive support.
Requirements
- Bachelor’s degree in Business, Information Systems, or related field (or equivalent experience).
- 3–5+ years of Salesforce administration experience, ideally in a nonprofit or revenue operations environment.
- Salesforce Administrator certification required.
- Advanced Salesforce certifications (Advanced Administrator, Platform App Builder, Revenue Cloud) (Preferred).
- Proven ability to drive adoption and optimize Salesforce for measurable impact.
- Experience managing vendor/consulting partners and collaborating across multiple departments.
- Self-starter mindset with the ability to lead projects end-to-end while remaining a hands-on Salesforce administrator.
- Advanced Salesforce configuration, reporting, and automation expertise.
- Strong analytical skills and a data-driven approach to problem-solving.
- Excellent communication, training, and change management abilities.
- Familiarity with Nonprofit Success Pack (NPSP) is a plus.
- Project management skills with the ability to balance multiple priorities.
- Startup experience is a plus.
Benefits
- Flexible work hours, hybrid NYC office, half-day Fridays
- Take time to recharge with a company-wide winter break in December.
- Benefit from generous paid time off—including your birthday!
- Access comprehensive benefits, from medical, dental, and vision coverage to supplemental insurance and backup childcare.
- Grow your skills with formal and informal learning opportunities, plus tuition reimbursement.
- Secure your financial future with a retirement plan, flexible spending accounts, and pre-tax commuter benefits.
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Senior Salesforce Administrator managing user support and enhancing Salesforce processes at Zappi. Collaborating with internal teams to improve data integrity and system usability in a fast - growing environment.
Salesforce Administrator handling administration of 3rd party applications and maintaining workflows at ChenMed. Collaborating across teams to enhance application adoption and delivery.
Senior Salesforce Administrator at Telegraph Media Group managing Salesforce platform and driving AI initiatives. Responsible for configuration, troubleshooting, and collaboration with a diverse team.
Salesforce Administrator role at Broadridge supporting Salesforce.com features and business user training. Collaborate with various teams to enhance platform adoption and efficiency.
Senior Salesforce Administrator managing and optimizing the Salesforce platform at Datasite. Collaborating with cross - functional teams to enhance lead - to - cash processes and operational efficiency.
Senior Salesforce Administrator managing Salesforce Sales Cloud and Service Cloud environments for Asure's Business Applications team. Leading optimization efforts and mentoring junior administrators.
Salesforce Administrator at Expedia revolutionizing travel through technology solutions. Partnering with teams to build functional operational support in Salesforce application.
Senior Salesforce Administrator supporting Salesforce architecture and strategy at Charlie Health. Responsible for assisting teams and mentoring junior admins while enhancing CRM efficiency.
Salesforce Administrator supporting the implementation and optimization of CRM systems at Dal - Tile. Collaborating with sales teams and IT for technology deployment.