Salesforce Administrator providing essential administrative support and enhancements for the Salesforce ecosystem in Manila. Responsible for maintaining and refining system functionalities as a team member and individual.
About the role
- Salesforce Administrator handling administration of 3rd party applications and maintaining workflows at ChenMed. Collaborating across teams to enhance application adoption and delivery.
Responsibilities
- Responsible for overseeing the administration of one or more 3rd party applications
- Develop, document, implement and maintain application(s) and new workflows, use cases, standards and processes
- Designs and delivers technical solutions utilizing one or more application platforms
- Manages the administration, support and training for one or more applications
- Provides ongoing communications and training for one or more applications
- Executes rollout/release plans for both new applications and upgrades to existing applications
- Ensures applications and configurations comply with company security policies
- Collaborates with cross-organizational teams and departments to implement/improve application adoption and utilization
- Builds new integrations/connectors for one or more applications
- Participates in On-Call duties as needed to support assigned applications
- Performs other related duties as assigned
Requirements
- BA/BS degree in Computer Science, MIS, Mathematics or Business Administration field OR additional experience above the minimum will be considered in lieu of the required education on a year-for-year basis required
- A minimum of 2 years’ work experience as an application administrator or similar role
- 1 or more platform certification (i.e. Certified Salesforce Administrator, Workday HCM or Finance Certification, Certified ServiceNow Systems Administrator, etc. MSCA, MSCD, CAP, or other similar certifications desirable
- Experience with the Agile/Scrum development methodology
- Experience developing solutions through scripting and integrating systems
- Experience providing technical services for software implementations
Benefits
- great compensation
- comprehensive benefits
- career development and advancement opportunities
- work-life balance
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