Salesforce Administrator providing essential administrative support and enhancements for the Salesforce ecosystem in Manila. Responsible for maintaining and refining system functionalities as a team member and individual.
About the role
- Senior Salesforce Administrator supporting Salesforce architecture and strategy at Charlie Health. Responsible for assisting teams and mentoring junior admins while enhancing CRM efficiency.
Responsibilities
- Assess team needs and pain points and deliver solutions to drive long-term efficiency gains
- Contribute to user and license management including new user setup/deactivation, roles, profiles, permissions, and sharing rules
- Daily administration and support including customization of objects, fields, record types, page layouts, and validation rules
- Management of integrated applications and third-party suppliers (i.e., DocuSign, CongaComposer, Q-Assign, Gong, Five9, and more)
- Utilize the latest and greatest automation processes (flows, etc.) to help our users accomplish more, faster
- Document all the incredible customization you have built
Requirements
- 5+ years of relevant work experience
- Certified Advanced Salesforce Administrator
- Passion for healthcare services
- Highly analytical, with an ability to construct data-driven recommendations
- Exceptional communication, interpersonal, listening and relationship-building skills
- Resourceful with a natural ability to problem solve
- Meticulous attention to detail
- Experience working in an environment with Apex Triggers/Code a requirement (you will not be coding)
- Additional Salesforce certifications a plus
- Please note: candidates located within a 75-minute commute of our NYC office are expected to work onsite 4 days/week.
Benefits
- Comprehensive benefits to all full-time, exempt employees
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