Salesforce Administrator providing essential administrative support and enhancements for the Salesforce ecosystem in Manila. Responsible for maintaining and refining system functionalities as a team member and individual.
About the role
- Senior Salesforce Administrator managing Salesforce Sales Cloud and Service Cloud environments for Asure's Business Applications team. Leading optimization efforts and mentoring junior administrators.
Responsibilities
- Lead Salesforce Administration & Optimization – Manage and continuously enhance our Salesforce environment, including Sales Cloud, Service Cloud, and integrations with ERP, Analytics, and FP&A systems.
- Strategic Platform Management – Serve as the subject matter expert for Salesforce architecture, configuration, and security; proactively identify opportunities for process automation and system improvement.
- Data Governance & Quality – Oversee data integrity initiatives, including data cleansing, validation rules, duplicate management, and governance processes to ensure reliable and actionable business insights.
- Process Design & Implementation – Partner with cross-functional stakeholders to design, document, and deploy process improvements aligned with business goals.
- Change Management & Communication – Manage change control processes; clearly communicate updates, conduct impact analysis, and deliver end-user enablement and training.
- Project Management & Delivery – Lead and execute Salesforce-related projects from concept to deployment; gather requirements, coordinate with developers, and oversee user acceptance testing.
- Mentorship & Leadership – Provide guidance and mentorship to junior administrators, fostering a culture of collaboration and best practice sharing within the Business Applications team.
Requirements
- Bachelor’s degree in Information Systems, Computer Science, Business, or a related field preferred.
- Salesforce Certified Advanced Administrator required; additional certifications (Platform App Builder, Sales/Service Cloud Consultant) strongly preferred.
- 5–7+ years of experience administering Salesforce in a complex, multi-cloud environment.
- Proven success designing and implementing Salesforce solutions that support business growth and efficiency.
- Experience managing integrations between Salesforce and ERP, marketing, and analytics platforms.
- Strong project management skills with a track record of leading end-to-end Salesforce initiatives.
- Excellent analytical, communication, and documentation skills.
- Exposure to SaaS, HCM, or other high-growth technology environments preferred.
- Experience in a public company environment is a plus.
Benefits
- Medical, Dental, Vision, HSA, FSA- All effective on day 1!
- Company paid Basic Life Insurance, A+D, Long-Term Disability, and Short-Term Disability
- 401K Program with 3% safe harbor contribution
- Employee Stock Purchase Program
- Fitness Reimbursement Program
- Self-Managed PTO
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